Let’s look at the first screenshot –
https://postimg.org/image/fykdnrgcb/
this is what is left in my account, but I did not deposit 11 BTC. Let’s also look at the deposit history and my current balance to see my point.
The second screenshot –
https://postimg.org/image/4aqbsr92j/
general picture of my account. As you can see, there are no transactions with USDT, they just simply disappeared. But it is ridiculous, because I think the administration of the exchange simply transferred it on their balance. How is this possible? They also deleted my full deposit history.
Now, I have two more screenshots and they are shocking.
https://postimg.org/image/uvsuoo6ej/
https://postimg.org/image/xpw028b6j/
If I select general transactions history – I see one number, if I select one month statement – a completely different one, for the same dates. The numbers do not add up. Look also at the USDT balance – just no comments.
Now, I want to write about one more thing – UGT coin.
https://postimg.org/image/grwzg6z63/
I have never touched this coin and have no idea how it appeared in my account. There is no history, no notes, nothing in my account about this coin. The developers simply put it on my balance themselves hoping nobody would ever notice.
By and large, I want to say – I have never seen such an impudent, dumb scam. The exchange representatives say some nonsense; blame the users for their problems. But in fact, they (administration) just steal the money from our balances using the simplest means.
Guys please do not let yourself believe these scammers, be careful out there! It is extremely impudent and simple scam which will drain your accounts. Just look at how many discussions about possible scam at this exchange. I have no idea why some media outlets still mention this exchange. This is just a black hole in the Bitcoin world and in the world of exchanges.
Topic: HITBTC is a scam! They blocking account with $2 mln! (Read 508 times)
After finally logging into my account, I was shocked. 
Those crooks stole all USDT and left me with 377$!!!
This is all without any withdrawal history in my account; they just took it from my balance. I have never seen anything like this.
But it is not all. They have deleted my deposit history and I cannot see a full statistics of my account.
They also bought 11 btc while covering their crime and a few other unknown coins, but I cannot withdraw anything because my account is locked until December 7.
So it is a clear scam and we need to prepare class action lawsuit.
You better withdraw any money from this exchange.
Those crooks stole all USDT and left me with 377$!!!
This is all without any withdrawal history in my account; they just took it from my balance. I have never seen anything like this.
But it is not all. They have deleted my deposit history and I cannot see a full statistics of my account.
They also bought 11 btc while covering their crime and a few other unknown coins, but I cannot withdraw anything because my account is locked until December 7.
So it is a clear scam and we need to prepare class action lawsuit.
You better withdraw any money from this exchange.
I want that returned me access to the account and to look that with my money
Yeah thanks for that ... look on their own thread in bitcointalk
this service was tagged as scammer a few years ago by trusted forum members, many complaints on there,
this is sad as best you'd probably lost the coins. look on their own thread in bitcointalk here
https://postimg.org/image/gno08lifv/
https://postimg.org/image/ogeo0nw5n/
I want that returned me access to the account and to look that with my money
https://postimg.org/image/ogeo0nw5n/
I want that returned me access to the account and to look that with my money
Do you mind uploading some screenshots of this conversation via email with them ?
something to backup you words, as you may know anyone can show up and trash talk about a service with no proof.
I won't take your accusation as serious without proof.
something to backup you words, as you may know anyone can show up and trash talk about a service with no proof.
I won't take your accusation as serious without proof.
First, at 11 november, im found at my protonmail 5 unread messages with password reset link.
After that, im tried to login into my Hitbtc account, but my password was changed.
- Protonmail IP login history shows only my IP’s.
- i used this email only for my HitBtc account.
So, how it could happened? How my password can be changed without e-mail confirmation?
Than i reset my password again, and after confirming e-mail link i found that someone switched on 2FA on my account. But i totally sure that i’m never used 2fa on Hitbtc before!
I wrote support requests (ID #46807, #47279, #47823) and 2 days after they asked me to provide last transactions hashes. And i’m done it, i sent hashes.
After, they ask me to verify by selfie and photo of an ID, but that strange - at first I did not want to go through the verification process, because i did not plan to withdraw fiat.
16.11 support answered
«Thank you for provided information. Your reques has been put in the queue.
2-fa authentication will be removed from your account as soon as possible.»
After that i have 5 messages from support like:
21.11 «How do things stand now? The problem still persists?»
(but 2fa still activated on my account and they see that!!)
After that 1 more message:
«The issue you reported requires additional investigation.
We have escalated the issue to our second-level support experts and flagged it as high priority.
We will keep you posted on the progress.»
After that they keep silence and ignore my tickets second week!
I make a conclusion, that Hitbtc admins fucked up large traders and blocking accounts that way, and after that they do everything to not restore your account and ignore you!
If someone have connections with Hitbtc admins or tips for solving this situation please help me, because this disgusting situation can happen to anyone who thading on Hitbtc and finally that will lead to Hitbtc scam!
Withdraw your money from Hitbtc ASAP!
After that, im tried to login into my Hitbtc account, but my password was changed.
- Protonmail IP login history shows only my IP’s.
- i used this email only for my HitBtc account.
So, how it could happened? How my password can be changed without e-mail confirmation?
Than i reset my password again, and after confirming e-mail link i found that someone switched on 2FA on my account. But i totally sure that i’m never used 2fa on Hitbtc before!
I wrote support requests (ID #46807, #47279, #47823) and 2 days after they asked me to provide last transactions hashes. And i’m done it, i sent hashes.
After, they ask me to verify by selfie and photo of an ID, but that strange - at first I did not want to go through the verification process, because i did not plan to withdraw fiat.
16.11 support answered
«Thank you for provided information. Your reques has been put in the queue.
2-fa authentication will be removed from your account as soon as possible.»
After that i have 5 messages from support like:
21.11 «How do things stand now? The problem still persists?»
(but 2fa still activated on my account and they see that!!)
After that 1 more message:
«The issue you reported requires additional investigation.
We have escalated the issue to our second-level support experts and flagged it as high priority.
We will keep you posted on the progress.»
After that they keep silence and ignore my tickets second week!
I make a conclusion, that Hitbtc admins fucked up large traders and blocking accounts that way, and after that they do everything to not restore your account and ignore you!
If someone have connections with Hitbtc admins or tips for solving this situation please help me, because this disgusting situation can happen to anyone who thading on Hitbtc and finally that will lead to Hitbtc scam!
Withdraw your money from Hitbtc ASAP!
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