Author

Topic: Hosted Miners: ever considered claiming compensation from your hosting provider? (Read 94 times)

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Activity: -
Merit: -
Hey, I´m using Iceriver EU Hosting for KS5L and I also recently added two AL3.

There was day or two, when they had some tech issue in their hosting location / data center. But usually everything was back on in less then 24h.
I've never tried to claim any compensation for that. U can have tech issues at your home as well, these things just happens.
Also with the electricity price i have in their hosting location in Dubai ($0.0575 per kwh) and the good performance of the machines, im able to earn more on mining in their hosting than if i was mining at home.
So basically i dont see a blackout for few hours as something for which i need to claim compensation.
jr. member
Activity: 172
Merit: 1
Hello!

As a happy customer of oneminers hosting, I can share my experience with their hosting services for ASIC miners.

I’ve been hosting with them for a while now, and their uptime has been excellent so far. They maintain transparent communication and proactive maintenance, which minimizes any unexpected issues. On the rare occasion of a disruption (e.g., due to external factors like power grid issues), they were quick to address it and kept me informed throughout.

Fortunately, I’ve never faced significant losses requiring compensation. However, their policies are clear, and they seem fair about resolving issues responsibly.

I haven't needed to pursue claims because any minor concerns were handled efficiently by their support team before it escalated. They have a professional approach and prioritize customer satisfaction, so there’s rarely a need to go down the compensation route.

In general, hosting with a reliable provider significantly reduces the headaches associated with downtime or disputes. It’s all about choosing a trustworthy partner.

Hope this helps, and good luck in finding the insights you’re looking for!
newbie
Activity: 22
Merit: 15
I'm trying to understand experiences with hosting facilities and compensation disputes.

If you've ever used hosting services for your miners, I'd love to hear:

- Have you ever faced significant downtime or unexpected issues?
- Did you try to claim compensation for losses?
- What was the outcome if you pursued it?
- Experienced issues, but decided not to pursue claims, why?

Not interested in scams/frauds/cloud, or naming and shaming here - just trying to understand how common these situations are and how they're typically handled.

Thanks for sharing your experiences!
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