Just want to warn you about HOTBIT.IO.. I used to think they were a decent site until today. (Some of you might not have a problem with them and thats cool. Im just sharing my experience...
Below is the email thread.
Chris
From: chris
Sent: Wednesday, January 1, 2020 11:56 PM
To: HOTBIT TRADE
Subject: Re: [HOTBIT TRADE] 回复：i made a deposit for xdce qty 158,147, however it did not get deposited in my account. Need help please. below is the proof
WOW!!!! so sad... I cant believe you guys want me to deposit MORE money...
I had high hopes that you would reach out to your customers and help them...
I just realized you guys put out a fake address for XDCE and then i have to pay for it.. And now you want me to make another deposit to fix this.
So after all, it wasnt the other exchange, "COSS.IO", that made the mistake.. It clearly shows that the money or (XDCE) was deposited to you guys, and
now you wont credit my account. On top of that, you want me to give you guys .3 ETH to fix this... I gave you guys all the PROOF IN THE ATTACHMENTS, and
i even took multiple screenshots to plead my case and yet i am still denied.
SHAME ON YOU!!!! This is a dishonest thing you guys are doing!!!!!!
You mentioned earlier, that your site HOTBIT.IO is risky site.. I guess you guys werent lying!!! Your customers risk their money daily investing with you.
You guys scammed me out of $160.....Shame on you!
You guys have made the start of the New Year a very disappointing one......
Status Coin Amount Fee Information
Completed XDCE
158,147.22102301
2500 19:15:07 31/12/2019
To Address: 0x5592ee92da0b5d35cfe043ffb9a4896fdbe75e28
Txid: 0x8e2c6de9965d53819931eef1e22108213a7b9d993b048f02bab895577f465176
Calendar
From: Hotbit (HOTBIT TRADE) <[email protected]>
Sent: Wednesday, January 1, 2020 6:21 PM
To: Cmkoenig <[email protected]>
Subject: [HOTBIT TRADE] 回复：i made a deposit for xdce qty 158,147, however it did not get deposited in my account. Need help please. below is the proof
##- Please type your reply above this line -##
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Hotbit (HOTBIT TRADE)
Jan 2, 02:21 CST
Hi，
3. Due to the strict risk control verification process, you need to pay 0.3 ETH by original sending address（ 0xd1560b3984b7481cd9a8f40435a53c860187174d ） that you transferred this transaction mistakenly to switch back the coins. The transerred address is 0x5c0e7D5D2c3f244083eA00a8c6b17c42120ac632 and then send TXID to us so that we can check it for you. Attention please: Due to the strict risk control verification process, we can only send your assets back to your original sending address（ 0xd1560b3984b7481cd9a8f40435a53c860187174d ） later.
Cmkoenig
Jan 2, 02:03 CST
Hello,
I just spent my last $160 on the previous transaction. Also, Shoudn't the previous exchange" COSS.IO" pay for that service since they are the ones that drafted up the TXID.
CAnt you jsut send everything back to the （ 0xd1560b3984b7481cd9a8f40435a53c860187174d ) address?
Im stuck in this situation, and i already lost alot..I didnt even get the chance to go out for new years because of no $$$$$.
im literally stuck!!!!
Chris
Hotbit (HOTBIT TRADE)
Jan 2, 01:44 CST
Hi，
3. Due to the strict risk control verification process, you need to pay 0.3 ETH by original sending address（ 0xd1560b3984b7481cd9a8f40435a53c860187174d ） that you transferred this transaction mistakenly to switch back the coins. The transerred address is 0x5c0e7D5D2c3f244083eA00a8c6b17c42120ac632 and then send TXID to us so that we can check it for you. Attention please: Due to the strict risk control verification process, we can only send your assets back to your original sending address（ 0xd1560b3984b7481cd9a8f40435a53c860187174d ） later.
Cmkoenig
Jan 2, 01:13 CST
Hello again,
Attached is the requested info.
I really appreciate your help and i apologize for your troubles. I just quite my current Exchange (COSS.IO) for creating the confusion and wont have to deal with them anymore.
I learned alot of you guys the HOTBIT team.
Thanks again, hope you guys have a wonderful New Year!!!!!!
Chris Koenig
Attachment(s)
XDCE 010120.docx
Hotbit-Aurora (HOTBIT TRADE)
Jan 2, 00:00 CST
Dear Respected Users:
During your deposit process, please do carefully verify and confirm your deposit address and the type of token you intend to deposit (due to the fact that there are many types of ERC 20 tokens, it is possible that different types of ERC 20 tokens may share the same abbreviation while their full titles may be different from each other) if you deposit your tokens into the wrong address, it is very likely that your tokens will not be retrieved.
Hotbit is not responsible for helping our users to retrieve all mistakenly deposited tokens. However, in order to help our users to retrieve all serious loss caused by their misoperation, we will still try our best to retrieve all tokens that are mistakenly deposited by our users. Please read all following information carefully and wait patiently:
1. If any of your tokens was/were deposited mistakenly, please provide us with the following information: Your Hotbit account, the email address you registered with Hotbit,UID(the last few numbers of the invite link of your Hotbit account is your UID ) the type, address, amount, TXID(this is very important) of the token(s) you deposited by mistake, the screenshot that shows your deposit information.
2. In order to retrieve your mistakenly deposited tokens, we would have to conduct relevant operations such as extra installation or upgrade on the software of our wallet, the import and export of the private key and so on. Due to the fact that only those staff with very high authority are allowed to conduct relevant operations and that the whole process has to go through very strict risk control verification process, such operations require huge amount of time, labor cost and risk control cost. It might take one to two months to retrieve your assets. Please do be patient.
3. Due to the strict risk control verification process, you need to pay 0.3 ETH by original sending address（ 0xd1560b3984b7481cd9a8f40435a53c860187174d ） that you transferred this transaction mistakenly to switch back the coins. The transerred address is 0x5c0e7D5D2c3f244083eA00a8c6b17c42120ac632 and then send TXID to us so that we can check it for you. Attention please: Due to the strict risk control verification process, we can only send your assets back to your original sending address（ 0xd1560b3984b7481cd9a8f40435a53c860187174d ） later.
Cmkoenig
Jan 1, 23:59 CST
thank you for the info... so what now? where do i go from here? will you be able to help me?
Do you know where the funds went? Will i be able to retrieve them? i just spent $160..
Hotbit-Aurora (HOTBIT TRADE)
Jan 1, 23:36 CST
please check this link to see the contract address:https://help.hotbit.io/hc/en-us/articles/360039686374-
Cmkoenig
Jan 1, 22:45 CST
Hello again,
Please take a look at these screenshots in the attachments.
PLEASE>>>> thank you!
Chris
Attachment(s)
XDCE TRANSACTION ID 0x8e2c6de9965d53819931eef1e22108213a7b9d993b048f02bab895577f465176 01-01-20.xlsx
Cmkoenig
Jan 1, 22:26 CST
Hello,
Please take a look again. They are both XDCE (XINFIN NETWORK).. I just transferred all my XDCE to HOTBIT because i didnt like the COSS.IO exchange.
I checked the address twice to make sure i was doing everything right, and i did. Also, what are the chances of having 2 ticker symbols of XDCE?
I really need your help to solve this.
I was starting to like the HOTBIT exchange and i would like to maintain it that way. Im not a scammer and i am an honest human being!
Please do make me lose all my funds. Really look into to this.
Thanks in advance,
Chris Koenig
650 279 0798 (if you want to call me to discuss this matter)
Hotbit-Aurora (HOTBIT TRADE)
Jan 1, 21:11 CST
Hi, the contract address of XDCE on Hotbit is 0x41ab1b6fcbb2fa9dced81acbdec13ea6315f2bf2
However, the contract address of XDCE that you transferred is 0xd1560b3984b7481cd9a8f40435a53c860187174d
There are two different logos and they are not the same coins. Therefore, it is not shown in your account.
Best regards!
Cmkoenig
Jan 1, 21:05 CST
i made a deposit for xdce qty 158,147, however it did not get deposited in my account. Need help please.
below is the proof
Attachment(s)
