Topic: How does online gambling operations manage gambling addiction? (Read 570 times)

I think it is difficult to implement because in a sense there is 2 different paths for a business. You want the clients to play more obviously, but at the same time to be ethical and stop addicted players you must prevent them from playing more.

I have personally seen good admins in bitcoin casinos talk to problem players and work it out personally. Like they lock their accounts only to let them chat but not gamble.

yes I agree with you addiction will came only for the person who had a lots of interest and time to spend with can be so there is no other responsibility will came for the addition of a single person.

A forum for gambling addict will be useful as well.  But I wonder why you prefer crypto based forum for the addicts. I think they will get thesame experience from both non crypto forum for addicts and crypto forum for addicts

Exactly

So whats the point of providing? Another tool for casinos to say that they have advantage over others? 


Untill or unless the gambler realises that he has a gambling addiction and really wants to stop it , he can't control himself from gambling. Self-Exclusion in online platforms are useless if the person again goes out of control at early point.


IMO best course of action should be to help the user's with some blogs or readings about controlling their addiction in brief.

That's a good feature for a site but at the end it's up to someone if he would take it or not. Especially in online, such thing should be done personally. If it's just in online, things might not fully work and ended up owner is just wasting money, it's all about business after all. For me, addiction can only help mainly by yourself, others are guide.

Some people prefer to make a conversation face to face to consult their problem, but the other might be fine to make a conversation with using a video call.

So perhaps, we need to ask a simple question to people who feel that they are addicted to gambling before they consult to us and from their answer, we could determine how big their addicting and how to solve their problem.

We can hope that soon, and these courses will be open for the addicting people to gambling, so they know where they need to go. And for people who are not yet start addicted, they know how to prevent to become addicting to gambling.

That's the difference between online and physical casinos.If they both decide on giving out self-exclusion period then implementing will be different.
We know that online things will really be hard to stop due to accessibility.No one can stop you to play if you do have the funds online, so these things are useless.

First of all very interesting discussion and watching this had made me curious to ask this (hope that OP doesn't have problem with it) that:

Does this online way of controlling gambling addiction by providing an option of "self exclusion" works? Suppose I have addiction problem and I applied to be self-excluded for some months and the next day I received some money that I can afford to lose and register again at the same site. So whats the use of implementation of self-exclusion in online platforms at all?

I haven't played in real casinos but I am pretty sure that they would oppose a player to play again if they happen to try again before the expiry of self-exclusion period but in online casinos how can you keep things up?

It is not their responsibility to keep players out of addiction, they do have some general guidelines in their website which gamblers should follow in order to not fall in addiction.

However the casinos do not care much if a gambler becomes or not becomes addicted as they clearly have a point in their guidelines to gsmble responsibly and with that they remove their responsibility from them.

It is great that this kind of gambling sites are being responsible for these kinds of things but to be honest, this is not their problem. It is kind of them to help those gambling addicts but they should not always put themselves on the part of helping those people, it should start with the people around that addict. As far as I know, people around that people cause them to be addictive into something and it will be better if they have their family, friends or loved ones in their side helping them. Also, since you said that it is a gambling site, how would they know that that person is really addicted and what if that person denies that he is addicted?

There are certain forums specifically for gambling addicts which is really ideal to be read on if you are aware that you are already addicted to gambling.
Its really good to see that online casinos redirects gamblers to those site which somehow shows some concern to their players about addiction but overall
they would most likely ignore this thing since they do know they can make much money out of these addicted ones.

I don’t think not having a face to face consultation will really be a big deal, it shouldn’t be a challenge, after all people read books and get transformed without a direct contact with the author and am even sure they could also have a provision for video chat.

It is really a good idea but I suggest a provision for a link to find out the symptoms of an addicted gambler or questions and answers from where they deduce those suffering from addiction because most addicted gamblers will never admit they need help nor they need to stay away from gambling. This is the reason they do realize only after severe consequences of addictions.

I am curious as well.  They may be ignoring the problem in order not to lose customers. Anyway they aren't the only addictive businesses that ignore addiction problems.

The Online gambling could simply add a warning about addiction including links for treatment and prevention.

I think most of the sites have a hyper link to gambling addicts or need help kind of services but those are not directly related to the casinos. They’re more like NGO based organisations and casino doesn’t really put something from their site. However, they do promote help for the gambling addicts and that’s important. A forum just for crypto gambling addicts is much desirable at this point.

Not only does the Brick N Mortar casinos have the gambling licenses, nowadays most of the online casinos too have them to cover a wider range of audiences. As similar to BnM casinos the online casinos can have such particular techniques to prevent gamblers from getting addicted more towards the gambling or to prevent them from getting a loss over huge sums of money. The foremost things is that, online casinos don't indulge in such practices commonly since they don't want to have a lesser profits while the gamblers loses the game.

But some of the legit gambling websites have certain roles and responsibilities towards their customers. One such being, they do have certain real time chats to prevent gamblers from being addicted. Another such thing is the Stop Loss prevention. Gambling websites Cam easily track through the profits and losses of a particular gambler. If the gambler seems to be more towards the loss, he can be automatically prevented from being participating in further games. By this way he would be prevented from playing more and certainly losing more.

But we need to understand that, gambling websites probably are not involved in such things and it's up-to the gamblers to limit and prevent themselves from being addicted and not losing their money. If the gamblers take back, gambling sites find a hard time to have such huge profits.

That should definitely need some regulations for gambling then only it will be approved by the country also who are not trying to accept gambling in their country specially online gambling are developed a huge in recent times so we can definitely trust them and put it as a part of the country.

You're right mate, in an online gambling operation, gambling addiction is equivalent of profits. Actually, gambling sites that operate it will tell people that they manage gambling addictions of their users but the truth is, they don't and they won't. If you really wanted to know how would they manage addiction to gambling of their customers, then you are actually missing the point why they have started their operation.

If no one is addicted to gambling, the should have not committed in the industry. End of the story.

Their certainly have enough resources to do so. And doing it is a really and truly civilized way of handling operations.

Of course, you can't help everyone since not everyone is willing to put in the hard work and live one day at a time like it is called. I like to call those kind of things step by step.

But the ones that can be saved should be saved and those kind of Casinos should be held in high regard and respect.

Tracking someone who's addicted is difficult and I agree to what the others have said above there won't be any action taken unless the person admits his/her addiction.

Once the person confirms his/her online gambling addiction there are ways to deal with it some people use this subreddit to confess their addiction. Online casinos could link the subreddit to encourage others who aren't aware of their addiction.

Few bitcoin gambling sites manage gambling addictions by having a "self exclusion".

Nitrogen have their own self exclusion feature on the account settings(screenshot).

Sportsbet would give you durations on how long you prefer to be self excluded.

I do not see why would the online gambling sites provided some kind of support for gambling addicts, they may be the most important source of their earnings. The only way to force them to make some move in that direction is the statutory provision, but that would mean less profit for them, and for tax collectors. If such a law existed, it would be quite easy to implement it - every online gambling site should have chat support for gambling addicts, so if you have problem you can ask help instead of losing more money.

With regard to the amount of money that is turning in this industry, it is not realistic to expect solving this problem in the near future.

addiction is common for everyone if we had a huge interest in something it will turned into addicted think so gambling is more addictive but it is not the big problem it changed into a disease then only we need to considered as a big problem so the solution is all about changing his lifestyle to the different dimension will helpful for recovery.

Perhaps, the online gambling site can open courses or make conversation for the addicting person to gambling so they can share their problem and find a solution. But it will be difficult since if we want to make a consultation with someone, we need to talk face to face so they can understand the problem and can help us.

To be honest, I don't have any vision about this because I never heard this way was applied before (or maybe it exists?).

But I think that is a great idea if someone can apply this and he should have a website so people can register first before they can tell the problem. The best thing is that courses will be free for the addiction people.

I think there will be many people who want to share their addiction and ask you how to solve their problem because gambling games will attract more people to become addicting.

The main problem, most gamblers are not admitting that they are addicted. Actually it is not that hard to see who are addicted gamblers, especially the one who own the gambling site. By looking at the activities of the gambler, how they deal with loses and wins while gambling. Probably the gambling site that offers counseling and advisers has their own team to manage this addicted gamblers, maybe they hire Psychologist and other experts to control their gamblers. Once they see there is a suspected addicted gambler then the gambling site will talk to the gambler to offer the counseling. Just my speculation.

It is hard until the player admits for themselves that they are an addict to gambling. Even if a gambling site put a feature that gamblers can find a counselor and talk to them it will be pointless until a person admits to his own addiction.

I know "Brick n Mortar" casinos have special counseling and advisors on call for people with gambling addiction and they also apply some measures for the gamblers with gambling addiction to "ban" themselves.

How can online gambling sites deal with gambling addiction? The Brick n Mortar" gambling sites have a social responsibility and local licensing requirements than needs to be adhered to for them to operate in a specific country or town, so they cannot avoid doing this.

Please give your inputs and ideas on how this can be done with online gambling sites.