Author

Topic: How long for Cryptsy to respond to support tickets? (Read 477 times)

hero member
Activity: 784
Merit: 1000
48 hours here.  I can't withdraw coins because they stopped supporting the 2-factor SMS e-mail without telling me.  Now my account is broken and won't send me the disable pin.

Support ticket #100738
sr. member
Activity: 406
Merit: 250
they are saying in 24 hour but some time taking too much time I have to wait for 5 days for first response email from them Sad
full member
Activity: 207
Merit: 100
Whats the norm to get a response out of Cryptsy? 72 hours? 7 days? I thought 24 hours was appropriate to allow them to work through it but its been days now.

I'm guessing that is normal but am interested to know how others have fared.
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