I don't like to be the ladder that falls on the guy who fell off it, but... what on earth were you doing depositing $10k worth of crypto onto an exchange? And one like Yobit even..?
I actually have used the platform before, back when I actually played around with tokens and stuff. You really must be more careful with your funds. If you have a little more, deposit enough so you can chat in the chatbox (think it used to be 0.001 BTC) and get hold of one of the mods there. Offer to pay some kind of fee for having to deal with the trouble maybe (since it will be a hassle for their obviously already overworked support). If you get it back, don't look back. Pay your fees and bills. Don't play with money you can't afford to lose.
Agreed. There is absolutely no reason for anyone to deposit BTC in an exchange for storage, because it's just not secure, and many problems can arise. Let alone in OP's case where his BTC was actually something that he cannot afford to lose.
I think what he meant isn't that he invested into the yobit investbox. Instead, he most likely accidentally clicked on the "create new plan" button on that page which took him to pay and create a new investment plan.
In that case, I don't think you can get a refund. Unless you are able to somehow get ahold of yobit support which is very unlikely.
A better alternative would be lending to an more reputable exchange. Yobit's not a great exchange in my book from past experiences with them (delayed withdrawals and deposits, wallet problems all the time, etc.), but loaning to an exchange can sometimes be more profitable and more secure than using Yobit's investbox. I've seen numerous negative reviews from a thread about the Investbox (
https://bitcointalk.org/index.php?topic=1922048.120), and I wouldn't recommend continuing to invest there. The vagueness of the Investbox's description doesn't exactly help.
Note that there's
always risk when your coins are outside a wallet that you control. I would not suggest putting all your eggs in investing to exchanges.
Only invest what you can afford to lose.Obviously the investbox in yobit is shady as hell, and I would never go near it. But OP's problem probably isn't that he invested in one of those plans. His problem is that he created one of those investment plans which he had to pay for, for others to invest in.
Yea, I sent them ticket and also shoot a PM to some of the admin their but no response yet. I was stupid to made that mistake, and now I feel a shame on myself. That money is the money that I'm gonna pay for my uni for next trimester on July. it's a lot of money for me to be honest.
How much was lost? (if you're not willing to provide exact figures, maybe just a range)
Your only hope really resides on yobit support responding to you and hopefully actually taking action in trying to recoup what was lost. From my experience, yobit support is extremely unresponsive and unreliable in general. Since you executed everything voluntarily and nobody scammed you, they can probably cite that as a reason against refunding. Also, to my understanding of how yobit's investbox which is limited due to the amount of info they put out of how it works, as soon as you create a plan, people are able to invest and make a profit in that plan. So your funds may already have ended up in other people's accounts now.
I'd say consider this money gone, and consider this a lesson learned.
If this was money that was really important to you, you should have never stored it with yobit in the first place. In fact, you shouldn't have stored it with any exchange because anything could happen when you don't have full custody over your coins. Why did you even try to poke around with the investbox things?
I lost $10,000 worth of USD. I'm sad because this money is actually for my education but I would like to gain some profits instead of leave my coins sitting in the wallet, and greedy took over me eventually.
I'm kinda new to yobit website and that where I made a mistake. I accidentally clicked "create my plan" instead of invest in existing plans, thought it was the correct way to do it and I pay the price. Subsequently, I realise that and tried to sent a ticket via support channel and wait them to response me. However, when I did my research I found out that yobit support is take a long time to response to their customers so that make me concern about my case. I hope everthing is going well and I get a refund. if not, It's a lesson learned for me and I swear I'll NOT get involve with this exchange ever again.
Good to hear that you've learned your lesson. It's not as simple as not using yobit, though.
As a rule of thumb, if you see anything promising you above 10% p.a. returns guaranteed, you should think about how they are making that money. Yobit Investbox is not a viable way to make money in the long run, because it is fishy and I believe that it will eventually collapse. It's actually somewhat good that you made this mistake, otherwise, if you actually made a profit from Investbox and thought that it was legit, it could have ended up costing you a lot more in the long run.
