Author

Topic: How to reach support (Read 601 times)

legendary
Activity: 3640
Merit: 1345
Armory Developer
August 26, 2015, 11:53:24 AM
#2
Should work now
newbie
Activity: 55
Merit: 0
August 26, 2015, 07:51:45 AM
#1
When trying to submit but reports via the Help menu, I get a stack trace on the console, and a message saying to use the website directly.

When I go to the website directly ( https://bitcoinarmory.com/support/ ), I see no way to submit a ticket.
There is a menu item saying "Open a new ticket", but it returns to the same page, with a placeholder text saying
"Zendesk goes here".

Is the support system currently doing a transition to/from ZenDesk?

How are we supposed to submit tickets right now?

Thank you for explaining.
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