how to withdraw it? it was just to pay a bill and now i cant find any button to withdraw
thats so strange
As far as I know, the crypto exchange service that they run is kind of misleading.
To save costs, and to comply to regulations at a lower standard I guess, they decided that instead of allowing their customers to withdraw their crypto, in order to spend any sum of it, they would have to convert the bought crypto back into Neteller funds.
So essentially, you need to find a merchant who accepts Neteller funds to conduct this, or exchange your Neteller on Paxful/LBC at a lower rate. Neither of which is ideal, which is why I don't recommend using Neteller. Personally, I have had a pretty bad experience with them after they limited my account a year or so ago.