Regarding Telegram, our team had extensive conversations with the user in question. His concern was about selling his tokens quickly in one transaction, but we advised him to spread the sale based on available pools driven by demand and supply.[...]
Correct me if I'm wrong, but the problem proposed by OP's narrative this far, that's supported by a screenshot, was the inability to withdraw, not to sell his token. Were you saying [this is me asking, not putting words into your mouth] that he has his withdrawal processed as per this time and your team reach him to make a follow-up, encouraging him not to sell his token? Or were you saying you cancel his withdrawal in concern that he'll sell in one transaction thus disrupting the LP?