We don't have access to your wallet so we don't know why you can't spend that money. But there's a common scam going around where people convince you to add their address to your wallet or they ask for your login details and do it themselves. If you did something like that then that money isn't yours.
no its not that, i receive a few $5- $10 btc payments an hour by random ppl and its all confirmed
Contact support. It's probably a consolidation issue if you're receiving "many TX per day" or something. Also: Stop using that provider and get a proper desktop wallet or better yet a hardware wallet.
Do what I said and ignore the shitpost to which you responded to. It sounds more and more like an UTXO consolidation issue.
Blockchain.info support probably won't be of much help in the case of a consolidation issue. (I doubt they will tell OP to use another wallet, (namely electrum)).
@OP, have you tried "consolidating" your funds, or some of your funds with the lowest fee (1 sat /b) possible? If so, does it still not work?
If that does not work, you will probably have to go to your wallet -> make backup phrase -> import the backup phrase into Electrum, and see what the actual damage is . (I can describe it in more detail if that's something you want.) And from there on (in electrum) you can more easily select which inputs to consolidate, and which ones to simply not use. I'm not that familiar with blockchain.com, but i think they won't allow you to choose what inputs to spend yourself (which might be the problem?).
There is some discussion almost about same issue, you might
read there to find some solutions. By the way, if your balance reflecting on
block explorer then it's not happend with you first time. There is a article on blockchain dot com about that issue, read it to better understand,
"I was expecting to receive funds but have not received them yet". Overall only blockchain dot com could help you as
@Lauda already said, try to contact with them.
Note: Don't give your password to someone else if anyone ask on your PM. This isn't very big issue you can solve it by yourself.
I think OP's problem (from the way he described it) is not that he hasn't received them yet- but that he can't
spend them. Him stating that he usually receives 5-10$ transactions (more often than not dust), could be the reason.
Somehow i also doubt that you actually have 5.5
BTC in your blockchain.com account -- that's a lot of 5-10$ transactions. Anyway- importing your wallet into electrum is never a bad idea, and will quickly show what funds actually belong to you, and which inputs are still economical to spend..