Author

Topic: I am scared! blockchain.info is showing zero balance (Read 2597 times)

member
Activity: 110
Merit: 10
For future consultations (if this issue come back) there are these others sites where you can see your transactions:
hero member
Activity: 577
Merit: 504
So I guess we are semi-screwed if Blockchain.info went down to restore our wallets elsewhere. (I'm not sure I have the programming chops to back the wallet decryption functionality out of the Blockchain.info source code on github....)

You can export your private keys in the "import / export" tab after logging in (ofc when blockchain.info is working), and you should be able to import the keys to other wallet clients easily (when the site is down). Smiley
hero member
Activity: 784
Merit: 500
I panicked tonight while having the same issue, I had the privkeys anyway so I imported into electrum and saw everything was ok.
sr. member
Activity: 303
Merit: 250
I don't really understand why people freak out about Blockchain.info going away. I don't know if I configured it this way, but every time I make a change to my wallet (i.e. add a new address, etc), they send me an encrypted json file with all the info I need to restore my wallet elsewhere. What you should be more worried about is Blockchain.info's login screen being compromised to capture your password as you log in. (That's the element of trust involved with using their service.)

[edit]Hmm. So, since I last checked, it seems Multibit has removed the functionality from their app. So I guess we are semi-screwed if Blockchain.info went down to restore our wallets elsewhere. (I'm not sure I have the programming chops to back the wallet decryption functionality out of the Blockchain.info source code on github....)
global moderator
Activity: 3934
Merit: 2676
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How do any other sites survive? Adverts (though they're quite subtle). I think they might have got a big investment from somewhere as well.
hero member
Activity: 700
Merit: 500
Someone said blockchain is free and has a funds crunch now.  WHy is it free? How does it in fact survive?  I don't think people would mind a VERY SMALL fee being taken out of certain transactions to help stabilize the site.
TYT
member
Activity: 78
Merit: 10
OK.. everything is restored now. It was a DDoS attack, which was defeated by the Blockchain hosting. May be they should get DDoS protection, such as the one provided by Cloudfare.

I think they do, but how can you stop people ddos sites constantly? Defeats the purpose if they go down due to clodufare i think.
legendary
Activity: 3752
Merit: 1217
OK.. everything is restored now. It was a DDoS attack, which was defeated by the Blockchain hosting. May be they should get DDoS protection, such as the one provided by Cloudfare.
Neg
full member
Activity: 224
Merit: 100
You really do. You shouldnt be waiting for a wake up call to get you to do this.
newbie
Activity: 14
Merit: 0
I am locked out of my account and have entered the correct identifier, password and email verification, email bounces back for support. Is this a technical glitch or will my account be back up?

If you are getting an error message then it's probably something on their end - but if your just locked out it could possibly be you have mistyped. I'd say try again and if it doesn't work assume their down. They've been having issues all day (and a few for the last week regarding txs) so I'm not surprised if they're doing some quick maintenance or the likes during off-peak hours.

Being locked out? as long as I have memonic, password, 2FA email I can my account access back right? I think I've aged a whole year in the past hour, really need to stop treating it as some sort of online banking and secure my BTC.
newbie
Activity: 14
Merit: 0
I am locked out of my account and have entered the correct identifier, password and email verification, email bounces back for support. Is this a technical glitch or will my account be back up?

If you are getting an error message then it's probably something on their end - but if your just locked out it could possibly be you have mistyped. I'd say try again and if it doesn't work assume their down. They've been having issues all day (and a few for the last week regarding txs) so I'm not surprised if they're doing some quick maintenance or the likes during off-peak hours.

Thanks, I've gone to lost identifier alias link on their site, and they have locked me out for 4 hours, this is a wake up call to say the least! Just hope its not something more sinister, anyone else locked out of their wallet?

I believe it could be because when I attempted to login with email 2FA, I entered the email code I got when I logged out last time, attempting to login this time, it did not send a new code, so hopefully just down to that.
hero member
Activity: 714
Merit: 500
Thanks for all your replies, i checked the blockchain using other services and the funds are safe..

i also have backed up the private key of blockchain.info wallet, so i think i have done my part as a responsible non technical person,

But i was scared because , what if they had lost all private keys and someone had sweeped them all...that is a concern
That is not possible:
https://blockchain.info/wallet/how-it-works

or

Quote
Is it secure? Will another mybitcoin.com situation occur again?

Yes, it is, and no, we are protected from such situations as all of your private keys are encrypted with your password before leaving your computer. We do not hold a copy of your password, and thus are unable to view or spend your Bitcoins. You retain full control of your private keys, so your wallets can never be seized or blocked and can be imported into any desktop Bitcoin client.
https://blockchain.info/wallet/wallet-faq
hero member
Activity: 742
Merit: 502
Circa 2010
I am locked out of my account and have entered the correct identifier, password and email verification, email bounces back for support. Is this a technical glitch or will my account be back up?

If you are getting an error message then it's probably something on their end - but if your just locked out it could possibly be you have mistyped. I'd say try again and if it doesn't work assume their down. They've been having issues all day (and a few for the last week regarding txs) so I'm not surprised if they're doing some quick maintenance or the likes during off-peak hours.
global moderator
Activity: 3934
Merit: 2676
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If all your details are correct then it must just be due to whatever's happening with their site at the moment. Just have some patience and I'm sure you'll be ok.
newbie
Activity: 14
Merit: 0
I am locked out of my account and have entered the correct identifier, password and email verification, email bounces back for support. Is this a technical glitch or will my account be back up?
Neg
full member
Activity: 224
Merit: 100
blockchain.info very rarely has any problems, but just make sure you have a back up of your wallet just in case.
member
Activity: 68
Merit: 10
if anyone is relying on blockchain.info and is getting emotional. ask yourself this:
1. have you donated anything to them, because you rely on them soo much you want to ensure they continue to be reliable?
2. why havnt you donated to them you tight fisted bastards ( joe, i love you all really )
3. why not use another wallet service as backup. you do realise that you can dump privkeys into any wallet and be able to continue as you were. you are not locked into blockchain.info.
4. if you are a business just using blockchain.info. why are you not also using API's of other explorers, as a double checker.

1+2) I use their shared coin service, which is paid. ;-)

3+4) You are absolutely right.

hero member
Activity: 490
Merit: 500
Working now, balances updating correctly
member
Activity: 110
Merit: 10
I have experience this problems one hour later; but now seems solved.
legendary
Activity: 952
Merit: 1005
--Signature Designs-- http://bit.ly/1Pjbx77
Whenever Blockchain.info wallet is having problems, I do not login at all. I use more than one blockexplorer to check the balance of my address and the coins are always untouched. Why don't I login? You may ask.

I am a bit paranoid about Blockchain.info being hacked and by logging in, I will disclose my password to the hackers Cheesy
hero member
Activity: 756
Merit: 502
This is not the first time that something is happening like this. The last time, they restored the site in less than 12 hours. So we probably don't have anything to worry right now.

Less than 12 hours? Great... Imagine GMail down for 4 hours... Sad

Be reasonable. Blockchain is a free service, and they are facing a funds crunch lately. There is a shortage of support and admin staff, and that delays any restoration work.

+1

if anyone is relying on blockchain.info and is getting emotional. ask yourself this:
1. have you donated anything to them, because you rely on them soo much you want to ensure they continue to be reliable?
2. why havnt you donated to them you tight fisted bastards ( joe, i love you all really )
3. why not use another wallet service as backup. you do realise that you can dump privkeys into any wallet and be able to continue as you were. you are not locked into blockchain.info.
4. if you are a business just using blockchain.info. why are you not also using API's of other explorers, as a double checker.


The last time i checked, i did not donate anything to facebook and google too...i think blockchain.info should go public and get some wall street money
legendary
Activity: 4270
Merit: 4534
This is not the first time that something is happening like this. The last time, they restored the site in less than 12 hours. So we probably don't have anything to worry right now.

Less than 12 hours? Great... Imagine GMail down for 4 hours... Sad

Be reasonable. Blockchain is a free service, and they are facing a funds crunch lately. There is a shortage of support and admin staff, and that delays any restoration work.

+1

if anyone is relying on blockchain.info and is getting emotional. ask yourself this:
1. have you donated anything to them, because you rely on them soo much you want to ensure they continue to be reliable?
2. why havnt you donated to them you tight fisted bastards ( joe, i love you all really )
3. why not use another wallet service as backup. you do realise that you can dump privkeys into any wallet and be able to continue as you were. you are not locked into blockchain.info.
4. if you are a business just using blockchain.info. why are you not also using API's of other explorers, as a double checker.
legendary
Activity: 3752
Merit: 1217
This is not the first time that something is happening like this. The last time, they restored the site in less than 12 hours. So we probably don't have anything to worry right now.

Less than 12 hours? Great... Imagine GMail down for 4 hours... Sad

Be reasonable. Blockchain is a free service, and they are facing a funds crunch lately. There is a shortage of support and admin staff, and that delays any restoration work.
sr. member
Activity: 322
Merit: 250
Why I can't see any latest transactions and can search btc address with blockchain.info
hero member
Activity: 756
Merit: 502
Thanks for all your replies, i checked the blockchain using other services and the funds are safe..

i also have backed up the private key of blockchain.info wallet, so i think i have done my part as a responsible non technical person,

But i was scared because , what if they had lost all private keys and someone had sweeped them all...that is a concern
member
Activity: 114
Merit: 10
if your scared, this reveals many things:
1) your relying on an online service for something that causes you emotional distress if lost
2) your relying on an third party for something that causes you emotional distress if lost
3) you cannot be arsed to double check your balance using a different option

i think its time you reviewed your lapse in security. and get a proper bitcoin wallet program....

if anyone else is getting worried about blockchain.info balance issues. then you too should realise that you have obviously more than 'disposable' income stored in a online third party service. and then do something about it

It's not only about personal wallets, it's about businesses using blockchain.info API. Sad

But you are right, it's definitely time to switch to other platform.



Have a look at https://bitcointalksearch.org/topic/need-devs-blockchain-explorerobelisk-serverwallet-for-btcltcetc-605737 (my project to develop a new blockchain explorer. See http://www.reddit.com/r/Bitcoin/comments/279ssy/dont_panic_blockchaininfo_is_not_connected_to_the/ for more info about the Blockchain.info situation.
member
Activity: 68
Merit: 10
if your scared, this reveals many things:
1) your relying on an online service for something that causes you emotional distress if lost
2) your relying on an third party for something that causes you emotional distress if lost
3) you cannot be arsed to double check your balance using a different option

i think its time you reviewed your lapse in security. and get a proper bitcoin wallet program....

if anyone else is getting worried about blockchain.info balance issues. then you too should realise that you have obviously more than 'disposable' income stored in a online third party service. and then do something about it

It's not only about personal wallets, it's about businesses using blockchain.info API. Sad

But you are right, it's definitely time to switch to other platform.

sr. member
Activity: 281
Merit: 250
Not sure why you're having trouble but it has worked for me since I started using bitcoin at the end of 2010.
member
Activity: 68
Merit: 10
This is not the first time that something is happening like this. The last time, they restored the site in less than 12 hours. So we probably don't have anything to worry right now.

Less than 12 hours? Great... Imagine GMail down for 4 hours... Sad

legendary
Activity: 4270
Merit: 4534
if your scared, this reveals many things:
1) your relying on an online service for something that causes you emotional distress if lost
2) your relying on an third party for something that causes you emotional distress if lost
3) you cannot be arsed to double check your balance using a different option

i think its time you reviewed your lapse in security. and get a proper bitcoin wallet program....

if anyone else is getting worried about blockchain.info balance issues. then you too should realise that you have obviously more than 'disposable' income stored in a online third party service. and then do something about it
legendary
Activity: 1456
Merit: 1001
This is the land of wolves now & you're not a wolf
Okay, who's the wise guy that sent me 10,000 BTC. This is joke, right?

Me by mistake. Can you send me at least half back?
legendary
Activity: 3752
Merit: 1217
This is not the first time that something is happening like this. The last time, they restored the site in less than 12 hours. So we probably don't have anything to worry right now.
legendary
Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
Okay, who's the wise guy that sent me 10,000 BTC. This is joke, right?
global moderator
Activity: 3934
Merit: 2676
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If you're worried check your address on another blockchain to see if your funds are still there.
legendary
Activity: 1456
Merit: 1001
This is the land of wolves now & you're not a wolf
Other users are talking about this already in another thread too. When Blockchain.info goes down, the wallets don't usually reflect the correct balances. It is kind of weird that they have not even acknowledged that there is a problem yet, usually they are quick to do so...
legendary
Activity: 1316
Merit: 1004
Maybe you bandwidth is too slow. The speed of internet is not enough to refresh the balance out.
hero member
Activity: 756
Merit: 502
What the hell is happening?

UPDATE: they have fixed and everything is okaayyyyy..much happy now
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