Author

Topic: I can't recover my account (Read 1002 times)

member
Activity: 100
Merit: 11
September 10, 2014, 09:53:51 AM
#10
Stolen Sad. I am sending another message to theymos, maybe he'll be able to help.

https://bitcointalksearch.org/topic/recovering-hacked-accounts-or-accounts-with-lost-passwords-497545

Make sure you include all the information from the above thread otherwise it'll likely be ignored.

Yep, done that.
global moderator
Activity: 4018
Merit: 2728
Join the world-leading crypto sportsbook NOW!
September 10, 2014, 09:38:57 AM
#9
Stolen Sad. I am sending another message to theymos, maybe he'll be able to help.

https://bitcointalksearch.org/topic/recovering-hacked-accounts-or-accounts-with-lost-passwords-497545

Make sure you include all the information from the above thread otherwise it'll likely be ignored.
member
Activity: 100
Merit: 11
September 10, 2014, 09:35:06 AM
#8
My main account: Krasiu. I know the email that is connected to this account (I have PM notifications from [email protected] in my inbox), yet when I try to reset the PW it says that username has not been found.

I think the account is banned because the username can't  or did you use same email address for both account? It might lead to a problem.

Quote from: theymos link=bitcointalk.org/index.php?topic=497545.0
Do not create your temporary account using the same email address you want for the hacked/lost account. No two accounts can have the same email address.


P.S. Have you got your account back? Or is it stolen? Huh


  ~~MZ~~

Stolen Sad. I am sending another message to theymos, maybe he'll be able to help.
hero member
Activity: 560
Merit: 509
I prefer Zakir over Muhammed when mentioning me!
September 10, 2014, 06:11:17 AM
#7
My main account: Krasiu. I know the email that is connected to this account (I have PM notifications from [email protected] in my inbox), yet when I try to reset the PW it says that username has not been found.

I think the account is banned because the username can't  or did you use same email address for both account? It might lead to a problem.

Quote from: theymos link=bitcointalk.org/index.php?topic=497545.0
Do not create your temporary account using the same email address you want for the hacked/lost account. No two accounts can have the same email address.


P.S. Have you got your account back? Or is it stolen? Huh


  ~~MZ~~
legendary
Activity: 3038
Merit: 4418
Crypto Swap Exchange
September 10, 2014, 01:50:37 AM
#6
If everything else fails, try:

https://bitcointalksearch.org/topic/recovering-hacked-accounts-or-accounts-with-lost-passwords-497545

You might want be quick because if your account was hacked, your posts with BTC addresses might be in process of deletion/edition.
I'm pretty sure theymos can recover deleted or edited posts. PMs and locked threads are uneditable so if you send your BTC address there, you should link theymos to the place and sign the message associated with the address. There are cases which emails go into the junk, you might want to check there.
legendary
Activity: 2772
Merit: 1127
September 09, 2014, 05:09:56 PM
#5
If everything else fails, try:

https://bitcointalksearch.org/topic/recovering-hacked-accounts-or-accounts-with-lost-passwords-497545

You might want be quick because if your account was hacked, your posts with BTC addresses might be in process of deletion/edition.
legendary
Activity: 1652
Merit: 1128
September 09, 2014, 04:57:20 PM
#4
So you're trying to reset your password because it doesn't work, your email as recovery doesn't exist, and you aren't getting the emails when using username?

Sounds like your account got compromised.
member
Activity: 100
Merit: 11
September 09, 2014, 02:50:53 PM
#3
What are you typing into the field? Your username or email address? If you have asked for your username to be changed you will have to use your previous username and not the current display name.

Simply type in your email which is tied to the account if you have been trying to recover via username.


Otherwise: Read

I've tried to put my email into the field and it didn't work. When I reset using my Username the mail doesn't show in my inbox.
staff
Activity: 3304
Merit: 4115
September 09, 2014, 01:47:27 PM
#2
What are you typing into the field? Your username or email address? If you have asked for your username to be changed you will have to use your previous username and not the current display name.

Simply type in your email which is tied to the account if you have been trying to recover via username.


Otherwise: Read
member
Activity: 100
Merit: 11
September 09, 2014, 01:26:29 PM
#1
My main account: Krasiu. I know the email that is connected to this account (I have PM notifications from [email protected] in my inbox), yet when I try to reset the PW it says that username has not been found.
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