i lose my eth coins after update trezor wallet

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: erikalui on May 14, 2019, 04:27:40 AM

In Ledger Nano, they have an option to extract private keys and import them in an online wallet. Doesn't Trezor have such an option in case an update goes wrong?

Exporting and importing the private keys isn't a very good mechanism to protect against a faulty update.
You'd need to make sure to always have all private keys of the addresses which contain funds..

The easier way would be to simply have a backup of the mnemonic code. This lets you recreate all of your (current and future) private keys in any compatible wallet.
And yes, you can definitely backup your mnemonic code with a trezor.

erikalui

legendary

Activity: 2632

Merit: 1094

In Ledger Nano, they have an option to extract private keys and import them in an online wallet. Doesn't Trezor have such an option in case an update goes wrong?

DATOU2019

newbie

Activity: 8

Merit: 1

Quote from: HCP on May 13, 2019, 10:02:44 PM

Quote from: DATOU2019 on May 13, 2019, 08:34:52 PM

hey man

my wallet is trezor one , i dont know exactly with T
as you said it also have problem with T after wiped ?
buy a new trezor wallet recovery my seed is last way for me . but it seems not smooth
so can you offer me some advise buy one or T ? thanks so much

Why do you need to buy a new hardware wallet? Huh

If you updated to the new firmware... and it "wiped" your device, you can simply restore it using your 24 word seed... and as advised earlier, do not use a passphrase if your "old" wallet did not have a passphrase.

Passphrases are not enabled by default on the Trezor, you have to go into the settings and explicitly switch them on. Only after changing this setting will it prompt you to enter a passphrase.

Quote from: DATOU2019 on May 13, 2019, 01:15:40 AM

not set passphrase in 2018 years ,(i think it didnt have this function in that time ), but yesterday i already set the passphrase

If I understand correctly, your device is now prompting you to enter a passphrase because you set it yesterday... If that is the case, and you original wallet didn't use a passphrase, you can simply leave the passphrase box blank and click "Enter". It will show you the "non-passphrase" wallet generated from your 24 word seed.

See the note at the bottom... "leave the passphrase blank to access your default wallet":
https://i.imgur.com/at4kWHJ.png

You can then go into the settings and switch the passphrase off if you want... or just continue to click "Enter" with a blank passphrase... it is the same thing.

ohhhhhhhhhhhhhhhhhhhh!!!!!

brother i think you are right !! ！！

i will try again !!!!

HCP

legendary

Activity: 2086

Merit: 4363

Quote from: DATOU2019 on May 13, 2019, 08:34:52 PM

hey man

my wallet is trezor one , i dont know exactly with T
as you said it also have problem with T after wiped ?
buy a new trezor wallet recovery my seed is last way for me . but it seems not smooth
so can you offer me some advise buy one or T ? thanks so much

Why do you need to buy a new hardware wallet? Huh

If you updated to the new firmware... and it "wiped" your device, you can simply restore it using your 24 word seed... and as advised earlier, do not use a passphrase if your "old" wallet did not have a passphrase.

Passphrases are not enabled by default on the Trezor, you have to go into the settings and explicitly switch them on. Only after changing this setting will it prompt you to enter a passphrase.

Quote from: DATOU2019 on May 13, 2019, 01:15:40 AM

not set passphrase in 2018 years ,(i think it didnt have this function in that time ), but yesterday i already set the passphrase

If I understand correctly, your device is now prompting you to enter a passphrase because you set it yesterday... If that is the case, and you original wallet didn't use a passphrase, you can simply leave the passphrase box blank and click "Enter". It will show you the "non-passphrase" wallet generated from your 24 word seed.

See the note at the bottom... "leave the passphrase blank to access your default wallet":

You can then go into the settings and switch the passphrase off if you want... or just continue to click "Enter" with a blank passphrase... it is the same thing.

DATOU2019

newbie

Activity: 8

Merit: 1

Quote from: ?? on ??

Quote from: DATOU2019 on May 13, 2019, 08:34:52 PM

Quote from: ?? on ??

Quote from: philipma1957 on May 12, 2019, 10:29:21 PM

this belong in another section. you fucked up why did you update the firmware while you had keys in it?

I have the model T and did the update, and the original seed was preserved through the update.
I wiped it, and got a new seed.
The model T by default I think has less words on the recovery, if you do that, which I didn't.

hey man

my wallet is trezor one , i dont know exactly with T

as you said it also have problem with T after wiped ?

nope none at all

just letting people know if they upgrade, the same addresses will be there

i dont have recovery, as on model T is optional, and I declined.

got it .. thanks brother

DATOU2019

newbie

Activity: 8

Merit: 1

Quote from: ?? on ??

Quote from: philipma1957 on May 12, 2019, 10:29:21 PM

this belong in another section. you fucked up why did you update the firmware while you had keys in it?

I have the model T and did the update, and the original seed was preserved through the update.
I wiped it, and got a new seed.
The model T by default I think has less words on the recovery, if you do that, which I didn't.

hey man

my wallet is trezor one , i dont know exactly with T

as you said it also have problem with T after wiped ?

buy a new trezor wallet recovery my seed is last way for me . but it seems not smooth

so can you offer me some advise buy one or T ? thanks so much

DATOU2019

newbie

Activity: 8

Merit: 1

Quote from: bob123 on May 13, 2019, 04:07:35 AM

Quote from: DATOU2019 on May 13, 2019, 04:00:00 AM

by the way , as i know from other community , how about use the 24 seeds recovery from I M token wallet , is it good choice for me ?

Regarding your trezor ?
Or using it in what context ?

You definitely need to restore your trezor with the same seed which your previously used with your trezor, not with a different one.
In fact, you shouldn't import any seed into a hardware wallet which hasn't been generated by the hardware wallet itself.

i think you already confused by me .. sorry for that ..

ok . i think all is clear now .. gad bless me my 24seeds is correct ! thanks again man

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: DATOU2019 on May 13, 2019, 04:00:00 AM

by the way , as i know from other community , how about use the 24 seeds recovery from I M token wallet , is it good choice for me ?

Regarding your trezor ?
Or using it in what context ?

You definitely need to restore your trezor with the same seed which your previously used with your trezor, not with a different one.
In fact, you shouldn't import any seed into a hardware wallet which hasn't been generated by the hardware wallet itself.

DATOU2019

newbie

Activity: 8

Merit: 1

Quote from: bob123 on May 13, 2019, 03:33:26 AM

Quote from: DATOU2019 on May 13, 2019, 03:26:38 AM

so i restore my trezor only using the 24 seeds without passphrase , my eth coins will come back all right ?

If the seed is correct, yes.

Quote from: DATOU2019 on May 13, 2019, 03:26:38 AM

but when you reset your wallet use the 24 seeds, it have necessary step need to enter your passphrase , how can i avoid it ? thanks

Unfortunately i don't own a trezor, so i can't assist you with the exact procedure. But can't you simply let the field empty ?
AFAIK it is not mandatory to attach a passphrase to the seed.

anyway thanks so much my brother , you are kindly hot

by the way , as i know from other community , how about use the 24 seeds recovery from I M token wallet , is it good choice for me ?

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: DATOU2019 on May 13, 2019, 03:26:38 AM

so i restore my trezor only using the 24 seeds without passphrase , my eth coins will come back all right ?

If the seed is correct, yes.

Quote from: DATOU2019 on May 13, 2019, 03:26:38 AM

but when you reset your wallet use the 24 seeds, it have necessary step need to enter your passphrase , how can i avoid it ? thanks

Unfortunately i don't own a trezor, so i can't assist you with the exact procedure. But can't you simply let the field empty ?
AFAIK it is not mandatory to attach a passphrase to the seed.

DATOU2019

newbie

Activity: 8

Merit: 1

Quote from: bob123 on May 13, 2019, 03:12:08 AM

Quote from: DATOU2019 on May 13, 2019, 01:15:40 AM

not set passphrase in 2018 years ,(i think it didnt have this function in that time ), but yesterday i already set the passphrase

is it effect my wallet ? thanks

Yes, it affects the master private key which is being generated.

Trezor uses the mnemonic code (your 24 words) + passphrase to generate the master private key (which is then used to derive your private keys, which hold your funds).

You need to restore your trezor only using the 24 words, without a passphrase.
If you insist on having a passphrase attached to your mnemonic code, you need to move your coins from the old seed (without passphrase) to the new one (with passphrase).

hey friend :

Thanks so much for your answer

so i restore my trezor only using the 24 seeds without passphrase , my eth coins will come back all right ?

but when you reset your wallet use the 24 seeds, it have necessary step need to enter your passphrase , how can i avoid it ? thanks

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: DATOU2019 on May 13, 2019, 01:15:40 AM

not set passphrase in 2018 years ,(i think it didnt have this function in that time ), but yesterday i already set the passphrase

is it effect my wallet ? thanks

Yes, it affects the master private key which is being generated.

Trezor uses the mnemonic code (your 24 words) + passphrase to generate the master private key (which is then used to derive your private keys, which hold your funds).

You need to restore your trezor only using the 24 words, without a passphrase.
If you insist on having a passphrase attached to your mnemonic code, you need to move your coins from the old seed (without passphrase) to the new one (with passphrase).

DATOU2019

newbie

Activity: 8

Merit: 1

Quote from: nc50lc on May 12, 2019, 09:35:53 PM

Did you set a passphrase before?
If you did, you need to set exactly the same passphrase to properly restore the wallet.

And please move this this Hardware Wallet childboard Wink

(there's a small move button on the lower-left)

hello

not set passphrase in 2018 years ,(i think it didnt have this function in that time ), but yesterday i already set the passphrase

is it effect my wallet ? thanks

philipma1957

legendary

Activity: 4354

Merit: 9201

'The right to privacy matters'

Quote from: DATOU2019 on May 12, 2019, 09:27:40 PM

1st my english is not good ,pls help to understand it

i use trezor wallet address "A" keep eth coin in 2018, last night i update trezor wallet and use the 24 seeds recover and update successfully (i am very confirm my 24 seeds is correct, if not i can not updated and recovered my wallet successfully )

but problem is happen:

1, i can not saw my ETH address "A" from trezor all is new and balance is zero (enclosed Picrure3 2 and picture 3)

2, i recover my wallet 3 times use 24 seeds, and change different PIN , so i also confirm my 24 seeds is correct

3, enclosed picture1 is eth A adress use before, the balance is still in https://etherscan.io, so i think my eth coins not lose

so what can i do it now .. i saw some similar case the main reason is 24 seeds have problem , but if my 24 seeds is wrong , the trezor type will inform after i done it ..

this belong in another section. you fucked up why did you update the firmware while you had keys in it?

How many coins were in the wallet?

nc50lc

legendary

Activity: 2646

Merit: 6681

Self-proclaimed Genius

Did you set a passphrase before?
If you did, you need to set exactly the same passphrase to properly restore the wallet.

And please move this this Hardware Wallet childboard Wink

(there's a small move button on the lower-left)

DATOU2019

newbie

Activity: 8

Merit: 1

1st my english is not good ,pls help to understand it

i use trezor wallet address "A" keep eth coin in 2018, last night i update trezor wallet and use the 24 seeds recover and update successfully (i am very confirm my 24 seeds is correct, if not i can not updated and recovered my wallet successfully )

but problem is happen:

1, i can not saw my ETH address "A" from trezor all is new and balance is zero (enclosed Picrure3 2 and picture 3)

2, i recover my wallet 3 times use 24 seeds, and change different PIN , so i also confirm my 24 seeds is correct

3, enclosed picture1 is eth A adress use before, the balance is still in https://etherscan.io, so i think my eth coins not lose

so what can i do it now .. i saw some similar case the main reason is 24 seeds have problem , but if my 24 seeds is wrong , the trezor type will inform after i done it ..

Topic: i lose my eth coins after update trezor wallet (Read 266 times)