I lost my NEM wallet private key, so reback possible?

grandpix

full member

Activity: 254

Merit: 100

Quote from: Jocuserious on October 14, 2020, 12:19:28 PM

Since 2018 i was downloading NEM wallet apps in my personal android phone, but later delete installed apps from my phone and i failed to save the private key.

Also the device is the same on my mobile and i tried for login again with same username and password but it is not possible login to account without private key. I contacted them for support but they said private key without login impossible.

So lost my fund Huh

Sure, you'll never get your account back, it's all gone when you no longer hold your private key, even if you call support is useless. This is a profound lesson, you should back them up carefully.

Atang Sulaeman

full member

Activity: 910

Merit: 101

no locks nothing will be opened, maybe that's what I can say, and for myself personally I keep it in cloud
storage because it is still very safe in my opinion for the current time. we just have to enter the email and
surely our data will come back, be concerned about losing your wallet key, hopefully in the future you will be more careful.

Akiko

full member

Activity: 896

Merit: 198

Quote from: Jocuserious on October 19, 2020, 01:03:22 PM

Quote from: Ridwan Fauzi on October 18, 2020, 03:11:21 PM

We always underestimate to the something that has not happened and experienced by ourselves. And we will be regretted to the something that has happened.

An incident like this happened to me so i was disappointed to lose the private key of NEM wallet. I had some coins in my wallet and i didn't really care because the tokens i was holding at the time were worth less and were actually dead tokens. Also some information of my wallet was saved and i contacted NEM wallet support but they can't give any help without private key.

It can also happen in other coins just accept that it lost for good. Even the support answered you already that they can't help you with your problem , means there is no other way to recover back your wallet or balance other than owning the private key which is also important with other coins . just make sure that you will not do the same mistake again in the future and always save your private key in secured place.

Bitcoin_Arena

copper member

Activity: 2030

Merit: 1788

฿itcoin for all, All for ฿itcoin.

Quote from: Jocuserious on October 19, 2020, 01:03:22 PM

An incident like this happened to me so i was disappointed to lose the private key of NEM wallet. I had some coins in my wallet and i didn't really care because the tokens i was holding at the time were worth less and were actually dead tokens. Also some information of my wallet was saved and i contacted NEM wallet support but they can't give any help without private key.

NEM wallet support are right. They can't help you. A private key is the only way you can access your coins or token. Once you lose it, you lose your money. When you are creating an account, the private key will only be revealed to you which means even the NEM wallet team does not know or cannot access your Private Key. It also means that they don't have your private key in their database.

The NEM Wallet or any other software wallet of that nature only acts as an interface for viewing, sending and generating receiving addresses. It's not like an account you open by signing up such as Gmail where the Email address and hashed password can be kept in Gmail's database.

Keeping your private key safely = Keeping your coins/tokens safely.

Jocuserious

sr. member

Activity: 1935

Merit: 290

Quote from: Ridwan Fauzi on October 18, 2020, 03:11:21 PM

We always underestimate to the something that has not happened and experienced by ourselves. And we will be regretted to the something that has happened.

An incident like this happened to me so i was disappointed to lose the private key of NEM wallet. I had some coins in my wallet and i didn't really care because the tokens i was holding at the time were worth less and were actually dead tokens. Also some information of my wallet was saved and i contacted NEM wallet support but they can't give any help without private key.

Ridwan Fauzi

full member

Activity: 1330

Merit: 147

I get used to write the prikey or anything like that manually because I'll always predicted there will be something bad happen, like I lose my phone and my phone is broken that will make I can't access my phone.

But, with the prikey that I wrote manually I'll have no doubt and afraid to lose my fund in my wallet. I can easily download again and sign in my my prikey and that is something that can be donw by all user.

We always underestimate to the something that has not happened and experienced by ourselves. And we will be regretted to the something that has happened.

dunfida

legendary

Activity: 3080

Merit: 1131

Quote from: Jocuserious on October 14, 2020, 12:19:28 PM

Since 2018 i was downloading NEM wallet apps in my personal android phone, but later delete installed apps from my phone and i failed to save the private key.

Also the device is the same on my mobile and i tried for login again with same username and password but it is not possible login to account without private key. I contacted them for support but they said private key without login impossible.

So lost my fund Huh

NO KEYS = NO FUND/COINS

This had been a pretty basic thing and its better to move on and dont hope for any recovery unless if you do find those keys then you will surely have an access once again but if not
then say sorry for those coins yet those are lost forever.There nothing you can do and even the support itself doesnt have the power to do so.
This serves as a lesson learned for you that we should always keep safe of those keys or phrases because once it is lost or been known by someone then expect on what
gonna happen.

jrrsparkles

sr. member

Activity: 2380

Merit: 251

Eloncoin.org - Mars, here we come!

Quote from: Jocuserious on October 15, 2020, 12:59:03 PM

Besides, i could not save the private key in case my laptop dies.

Can you explain it more clearly, Did you stored your keys on your laptop or forget to store it on your laptop.

Even if your laptop got corrupted still can access the files from another device and still there are recovery ways to get files from corrupted drive.

Jocuserious

sr. member

Activity: 1935

Merit: 290

Quote from: onecall123 on October 15, 2020, 10:40:18 AM

You're old member since 2014, Sorry to say but your act exactly like as novice. Very common that we have to enter the correct private key to execute the crypto exchanges from any wallet. Never encourage sharing or losing private key, that might end up in losing your entire balance.

You should remember- 'Not your keys, not your coins' but you failed it badly! Hope others will learn from this and never do this repeat.

It would have been nice to take it very simply because i just came to discuss one of my problems. I know private key is the only strong one for a wallet. The NEM apps were stored on my phone and the private key was on my laptop, but the apps were removed due to my phone problem. Besides, i could not save the private key in case my laptop dies.
However, i lost my fund and now i am frustrated because i need more money at this time. I lost my personal job because of Covid-19 and there was some fund in NEM wallet that i had to lose. It was really bad luck for me.

onecall123

sr. member

Activity: 2044

Merit: 323

You're old member since 2014, Sorry to say but your act exactly like as novice. Very common that we have to enter the correct private key to execute the crypto exchanges from any wallet. Never encourage sharing or losing private key, that might end up in losing your entire balance.

You should remember- 'Not your keys, not your coins' but you failed it badly! Hope others will learn from this and never do this repeat.

shoreno

full member

Activity: 1750

Merit: 118

even if you dont delete the app but if you didnt copy your keys and save it on a safe for future use you are already done a mistake there but worst mistake you have done is when you delete the app and why you do that when you have funds inside or maybe you think the coins are worthless before and you later see their value skyrocket .

this experience happen to me and to others but i have learn my mistake and now started to save keys and important details . hope you learn on your lesson too and better luck next time

sunsilk

hero member

Activity: 2884

Merit: 620

Jocuserious, if you have lost your private keys, we're very sorry but there is no possible way of getting it back.

Private keys are the most important key logins that we should be setting aside and noting for our funds. For most crypto wallets that give it, you should always create a backup.

If you didn't save the private key when you have deleted the wallet, sorry for your loss.

TheUltraElite

legendary

Activity: 2828

Merit: 1213

Call your grandparents and tell them you love them

Joc, I am sorry to hear that.

This is the coin that you are talking about? - https://www.coingecko.com/en/coins/nem

Did you have your private keys written anywhere else? Think carefully if you made a backup anywhere. If you really havent, then there is nothing you can do about the lost funds.

Let this be a lesson for anyone, keep a hard copy of the private keys somewhere safe. However buying a hardware wallet might have saved you too.

AthenaBanana

copper member

Activity: 392

Merit: 1

Sorry for what happen to your funds there is no other way to retrieve your funds without a private key. MEW doesn't save your private keys that is why it is a responsibility to back up your private keys somewhere safe

fourpiece

full member

Activity: 821

Merit: 101

Losing your private key is like locking your own house with the keys inside. Theres no way to to open it,. Didnt you even try to make a copy of of your private key, so that if something happens you still have a duplicate.

Renampun

sr. member

Activity: 2044

Merit: 329

★Bitvest.io★ Play Plinko or Invest!

if you really lose your private key then you have lost access to the wallet forever...
This is the reason why you have to really save your private key wallet because we can't know what will happen in the future, maybe your smartphone is damaged so you need a new smartphone to open the wallet. you have to be patient bro.

jrrsparkles

sr. member

Activity: 2380

Merit: 251

Eloncoin.org - Mars, here we come!

Yes you lost your funds! There is no way to recover private key as well because you didn't even saved the private keys anywhere.

In case if you saved the file and deleted it means there is possibility to recover it is android or windows using the recovery software available on the respective platforms.

Jocuserious

sr. member

Activity: 1935

Merit: 290

Since 2018 i was downloading NEM wallet apps in my personal android phone, but later delete installed apps from my phone and i failed to save the private key.

Also the device is the same on my mobile and i tried for login again with same username and password but it is not possible login to account without private key. I contacted them for support but they said private key without login impossible.

So lost my fund Huh

Topic: I lost my NEM wallet private key, so reback possible? (Read 220 times)