I am really upset about Coinbase has done to me and now, I want to publish my story in order that people will not lose their money anymore
One 21 of February, I received total 0.175 bitcoin. Then, I send 0.045 to my GF. When I checked my balance after sending, It only showed 0.11. Where did my 0.02 go? I sent 2 support tickets to coinbase and damn it, they did not support my country. Can you believe that? they have stolen me 0.02 and no support appeared to help me. Even I wrote my issue on coinbase community and there is still no moderator come and solve the problem. Well, I have to say goodbye to this service one and for all
Seem like this is a serious problem regarding on coinbase and just want to ask if you do have screenshots?so that community would able to see regarding on your claims because pure verbal seems not too convincing at all.
Yes I have a screenshot with low quality, sorry
https://discourse-cdn.global.ssl.fastly.net/coinbase/uploads/default/original/2X/7/72720f8f90883ecf3fe83f46d49f908019bc4a6b.pngI have moved all Bitcoin to my electrum wallet
I know that feeling mate when you are feeling safe and does have something in your wallet but will be reduced surprisingly without any reason. I really feel bad to hear about your complain with coinbase regarding no support tried out to help you with your query. Though I'm not a coinbase user, this makes me stay away from them.
Yep, you should stay away from them. I have sent 2 times and no one answer, only those stupid bots. Here is what the bot has sent me
Thank you for contacting Coinbase Support.
While we strive to provide personalized service to all our customers, we are not currently able to provide email support for residents of your country. We would suggest exploring our Support Center and Community Forum for information and resolutions to common issues.
We hope to expand our email support to your country soon. Please watch this page for the latest information on supported countries: https:// www. coinbase.
If we’ve made a mistake in detecting your country, you can complete a country change on your Coinbase account here.
If you are unable to resolve your issue with the above resources, please respond to this email and we’ll do our best to help.
Thank you again for your interest.