Topic: Idax.pro Criminal Activity (Read 296 times)

Do you have any more information about scams on this exchange?

Thank you so much for all of the comments and information (and help if that is possible).

Here are just a few of the recent emails. I have gotten around 20 different verification codes from them and none of them worked! It seems like they are just playing some sort of game so that I can't do the withdrawal. As mentioned they could do the withdrawal for me in five minutes and the problem will be solved but they refuse to do this. They have frozen all my funds for weeks with no end in sight - they are literally stealing the money and they don't care.

Fri, Feb 8, 2019 4:10 am
hscpub ([email protected])
To:service Details

I am letting the public know that you are not responding to my last several emails as well

-----Original Message-----
From: Customer Service <[email protected]>
To: hscpub <[email protected]>
Sent: Thu, Feb 7, 2019 12:59 PM
Subject: Re: Address: Punituntie 9, 21360 Lieto As, Finland


The background  did not generate any new verification code, so I can't send a verification code to you.I have already sent feedback to my leader. After receiving the reply, the customer service will contact you.


<[email protected]> 于2019年2月8日周五 上午1:51写道：

Are you sending me this code now? What you really should do is have dax do the withdrawal for me. That would be a five minute solution and solve everything.

-----Original Message-----
From: Customer Service <[email protected]>
To: hscpub <[email protected]>
Sent: Thu, Feb 7, 2019 12:37 pm
Subject: Re: Address: Punituntie 9, 21360 Lieto As, Finland

I haven't done anything to your account, and I'm not interested in doing anything with your account. I repeat, I don't have any interest in the money on your account. I just hope to untie the phone as soon as possible. I sincerely hope that you will not question me anymore.

When you log in, do you click the "Get Verification Code" button?

<[email protected]> 于2019年2月8日周五 上午1:33写道：

for the third time, I had to resign into idax and now it won't even let me sign in without a verification code

what are you doing to my account. Before I could sign in without a verification code and now I can't


-----Original Message-----
From: Customer Service <[email protected]>
To: hscpub <[email protected]>
Sent: Thu, Feb 7, 2019 12:29 pm
Subject: Re: Address: Punituntie 9, 21360 Lieto As, Finland

Did you click the "Get Verification Code" button? I didn't see any new verification code generated in the background.

Customer Service <[email protected]> 于2019年2月8日周五 上午1:24写道：
Oddly, I didn’t see any new verification code in the background. 

<[email protected]> 于2019年2月8日周五 上午1:22写道：

I just logged back into idax and it is asking for a new verifcation code


-----Original Message-----
From: Customer Service <[email protected]>
To: hscpub <[email protected]>
Sent: Thu, Feb 7, 2019 12:19 pm
Subject: Re: Address: Punituntie 9, 21360 Lieto As, Finland

Could you please click "turn off" again, I hope that we can successfully tuon off your mobile phone verification this time.

<[email protected]> 于2019年2月8日周五 上午1:16写道：

The verification code you sent me was not valid because I received an error message saying invalid verification code when I typed it in.

-----Original Message-----
From: Customer Service <[email protected]>
To: hscpub <[email protected]>
Sent: Thu, Feb 7, 2019 12:14 pm
Subject: Re: Address: Punituntie 9, 21360 Lieto As, Finland

You didn't click to turn off the verification code, but withdraw the coin. Please follow my screenshot, click Settings, click to turn off the verification code.
The previous verification code has expired. After you click the "turn off" button, I will send you the new verification code.

<[email protected]> 于2019年2月8日周五 上午1:11写道：

Yes, I did that exactly but when I put in the code that you sent me I received an error message that says incorrect code.

Mon, Feb 4, 2019 2:19 pm
 Customer Service [email protected]
To   hscpub [email protected]

The verification code is valid for 10 minutes.
If you are very eager to raise coins, you can apply now. If you are not very eager, you can wait until the technicians handle it.

<[email protected]> 于2019年2月5日周二 上午3:15写道：

Your service only give me 60 seconds to enter the code. We can try it again if you want but we have already tried it several times.

I think you should bring more powerful evidence, such as a screenshot, where they demand it from you. Based on what you have written, it is very difficult to consider them as fraudsters.

Provide sufficient proofs and post on scam accusations board: https://bitcointalk.org/index.php?board=83.0

It seems to be a scam indeed. What usually happens is that they ask you to submit all sorts of ridiculous pieces of information and high res scans of bank statemens and government issued documents, but continue to reject everything. They basically try to make it so difficult for you to get your funds back, that they want you to drop it and move on.

The difficult part here is that while you're absolutely right, legally there isn't much you can do yet against them, because they could very easily claim that they need more time to look into your case due to the lack of manpower.

Can you provide more proof for this?
Pretty sure Finland Ministry of Justice would love to see your proof before tackling down this exchange.
You can also create a thread in Scam Accusations board if you believe they have the intention or already scammed you.

Idax.pro criminal activity:

PO Box 292
China Grove, NC 28023 USA
1-207-949-7104
February 7, 2018


Finland Ministry of Justice
Etelaesplanadi 10, Helsinki
PO Box 25, FI-00023
Finland

Dear Finland Ministry of Justice,

I am writing about the criminal activity of https://www.idax.pro/, located at Punituntie 9, 21360 Lieto As, Finland.

They have stolen the entire funds in my account because I am unable to withdraw. I have been trying to resolve this with the company for weeks and have traded close to 100 emails with the company back and forth, to no avail. THIS COULD BE SOLVED IN FIVE MINUTES BY A COMPANY REPRESENTATIVE DOING THE WITHDRAWAL FOR ME (I HAVE LONG AGO GIVEN THE COMPANY MY CONSENT FOR THIS), BUT THEY REFUSE.

In addition, they required me to send them six separate identity verification photographs, which I have done (license front, license back, photo of myself with sign dated for that date, and then three more of license held up next to my face – required each to be at a specific angle).

Now they have muddled with my account further, and I cannot even log into the account, much less withdraw (up until today, when I told them I would be contacting the authorities, I could at least sign in).

I need the money in the account and I appreciate your assistance.

Sincerely,


Alex Hammer