Just look at Cryptopia, they have a support queue of 14,000 complaints and take two weeks to even respond. That's 7,000 people per week who are going to be told they are idiots by support staff and that it's all their fault. Crypto currencies are built to be dangerous and unforgiving, justified by Libertarians who see any problem as individual sovereign risk. If you got it wrong you deserve the consequences. But what do you think will happen when this is unleashed on the masses?
Sounds like you have problems with trusted intermediaries.
Well it does appear the OP put trust, where TRUST doesn't belong.
Here I will help OP.
Never use any exchanges or wallets, only use the core sw as provided for all activity, if you mine, write your own miner.
Some +90% of all BTC loss is wallet, exchange, mining-pool, ... etc, ... all 3rd party criminal activity, the OP is right, BTC because of its libertarian 'non-recourse' opinions is a haven for criminals, and thus u have mt-gox, and nicehash, and 100's of ppl where here they'll tell u it was incompetence, but IMHO as a life-long professional sw developer I see 100% criminal activity.
TRUST in an environment of criminals is like taking your virgin daughter to an orgy and expecting her to remain a virgin, its the wild-west and you should know that before entering, there are many signs; Trust in any website, or wallet-sw, or anything outside of the core-dev team is just asking for having your coins stolen.
As an active miner, I can tell u that 99% of all the mining pools are ran by criminals, the trick in this wild-west zoo is to give a little bait to all and figure out WHO to trust, sounds like U already learned a few ppl who not to trust, so your on your way, but don't go back, once someone rips you off don't be a fool and return, and don't waste your time on the phone or email, with a Bangalore call center who have no power to return your stolen money.
Just give out small amounts and test ppl in this zoo.