I think they are pretty much about closing their website.
I also had the same experience of rudeness in their answers and decided to migrate my account to Bitstamp.
Never had any problem since then.
I don't know ate what price you bought them, but it's probably better to forget about it.
I wish I could be more helpful.....
Topic: Intersango (Read 677 times)
Hi all.
I bought $35 worth of bitcoins in March 2010 from Britcoin (now Intersango).
I’ve been trying to get Intersango to give me access to my account for two weeks now (Feb 24 2013). My ‘support ticket’ has been set to ‘needs admin action’ for a week. If I try to ask a question about the process, I am brusquely informed that I will be ‘banned’ if I try to ‘open another ticket’.
I’ve written a letter of complaint to their postal address, but can’t think how best to proceed.
Has anyone else had trouble with Intersango?
Can anyone think of anything I can do to get back into my account?
Thanks.
I bought $35 worth of bitcoins in March 2010 from Britcoin (now Intersango).
I’ve been trying to get Intersango to give me access to my account for two weeks now (Feb 24 2013). My ‘support ticket’ has been set to ‘needs admin action’ for a week. If I try to ask a question about the process, I am brusquely informed that I will be ‘banned’ if I try to ‘open another ticket’.
I’ve written a letter of complaint to their postal address, but can’t think how best to proceed.
Has anyone else had trouble with Intersango?
Can anyone think of anything I can do to get back into my account?
Thanks.
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