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Topic: Is anyone else having issues with Bitpay (Read 183 times)

legendary
Activity: 3542
Merit: 1352
Cashback 15%
July 18, 2019, 10:22:33 AM
#4
Are you trying to pay the merchant which uses Bitpay on this case? I have encountered that error message, in plain text after clicking send. If that's the case, it might be some error on the merchant's end and not you, and better contact the merchant first then forward the concern to Bitpay via their social media handles. There had been a lot of issues with the said service lately and idk if your issue is connected to that, but the best bet is on the merchant's side and not the customer's side.
legendary
Activity: 1792
Merit: 1283
Weird error to get if you say you've already used your card to make transactions before.
I'd suggest also contacting them on Twitter, might be a bit faster than reaching them through their support page.

https://twitter.com/BitPay

Plus, perhaps it might be some sort of technical issue that they're already aware of.
legendary
Activity: 2758
Merit: 6830
Can you post a screenshot of the error message?
member
Activity: 96
Merit: 20
I can not seem to get in contact with Bitpay customer service...I tried to make a transaction and The message that came across the screen was
"Not Activated". I made quite a few transactions so what's the deal...Can someone please provide some clarification, and what can I do Huh??
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