My friend tried this site couple months ago with the free account but he never got any payout though he passed the minimum cashout the reason was accessing the site from different Ip address so they banned his account which is funny. Why you confused while there are a lot of bad reviews about this site out there I might not say that they are a scam but mostly cloud mining is HYIP/Ponzi scheme sometimes they pay sometimes they don't. Let's see if anyone here ever gets paid by this site.
You better check this out :
https://bitcointalksearch.org/topic/should-i-invest-in-bitminerio-2291187This topic illustrates it even better,
https://bitcointalk.org/index.php?topic=1571743.400The thread is filled with people who never received their money / who are saying that it is a scam. If that doesn't convince you to not invest in a ponzi/hyip, i don't know what does.
Just 2 random replies,
This is a total scam and fake, I went to customer support, wrote for them telling that I can't withdraw, they sent me a message saying u have 2 free bitminer accounts and that I should upgrade them to withdraw, I sent them another message saying is your site legit, and they replied by saying that you have 2 free bitminer accounts, and that I should upgrade to withdraw, it's a complete scam and they don't even have real support, just bots that send messages for whatever you write to them and the same message on and on 😂 F them
fake fake fake, my friend also start mining in this and he wasn't able to withdraw his money..
There's hundreds of them.