slow but existing support.
use the irc, emails don't come through it seems.
they published this alert message:
2014-09-02 23:37:14
We are experiencing longer than usual deposit times and are working on fixing the issue.
i had problems with asiacoin (it got solved somehow) and now have issues with 2 banksycoin transactions.
in irc chat with coinswap-ian we found out they were still using an old banksycoin wallet version!
now they will try to resync the newly installed version
2014-09-05 02:33:23
Banksy [BSY] is offline while we update it to the latest version.