Topic: Is Coinsbank a scam or just a lousy company (Read 1655 times)

Thank you for your trust! We are always glad to hear suggestions and comments from our customers!
And we plan to develop communication with our users!

What would you add / change in our services?

I never had any issues with Coinsbank. I think that they can now be considered a responsible bitcoin company after all this time of operations without any major issues. Good to see that OP had his issue resolved in the end! 

Verification lasts 2-3 days, all you need is just to address the support and / or contact us by writing in Telegram channel
Telegram ENG - https://t.me/coinsbank_eng or write email to [email protected]

they let u deposit ur bitcoin, without verification, then, when u wish to withdraw the same amount, they stop u because u are not verified.
and i waited for 1 month yet no news from them, scam exchange

I use coinsbank since 6 month and never had issue.

Resolved. Coins bank is safe to work with

My question is, is the bolded part of their response true?

If yes then this is technically your fault. They could have just attempted to send the transaction and said that they've paid you but instead they have gone to the lengths of helping you out. If what they said is true, then you really have no right to complain here.

I've used coinsbank back when it was Bit-x and never had issues. Transacting at least a couple of bitcoins on there without problems. I can assure you that they aren't doing this on purpose, they spent like 50 BTC at the least promoting their site at the beginning.

Thank you for your review.
Much appreciated.

Thank you for demanding more details, proves and not supporting faulse reviews.
Much appreciated.

Kenneth, it`s Kristina.
You have posted lot`s of bad notes about CoinsBank (as you have promised if the issue will not be solved), but as I have promised you we will solve the problem (which is actually not from our fault, you have mentioned wrong address for transferring money and that is why the issue exists).
As we are trying to help you, to fix that mistake please be so kind not to tell people false.
Coinsbank doing a big thing and help people trade, earn profit and get the cash from cryptocurrencies with the help of debit cards. Millions of happy customers who don`t care about forums and will never go to write a review, they just use the service because it works.
Before you havent an issue you haven`t left any good reviews.
So I hope you understand that your feedback is not honest to the very end.

I'm sorry if this has been your experience. Could you perhaps post a more detailed explanation of the incident and ideally reformat your post to fit the preferred scam accusation one?

There's Coinsbank staff in this forum so you're likely to be getting some feedback with the right amount of attention.

Coinsbank is SCAM!!!

Look at the proof....

Bank Transfer option is not available under account wallet withdrawal section to withdraw funds.
You, 05.05.2017 11:12:11
Hi Ramesh,

Please enter smaller amount,
Wire transfer AUD
Withdrawals from 500. Fee 1%, min 50

All commissions and types of withdrawal/deposit methods you can find here: https://coinsbank.com/fees


--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 05.05.2017 17:11:44
Irrespective of the amount I enter, I do not get bank transfer option, please resolve asap.
You, 06.05.2017 01:25:15
Hi Ramesh,

A screenshot would be much appreciated


--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 06.05.2017 17:58:58
I have attached the same in my initial ticket and attaching again with smaller amount.
You, 07.05.2017 02:52:18
My funds are locked, appreciate your response to my request. Awaiting for resolution immediately, please respond..
You, 08.05.2017 13:25:29
Hi Ramesh,

Our technical team is still working on it. We are planning to add exchange pair BTC/AUD and also AUR wire withdrawal in a few days.
Thank you for patience and understanding.

--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 08.05.2017 14:11:25
It's been more than a week I am trying to get help on this, neither I am able to trade nor am I able to withdraw funds. This is really frustrating as my funds are completely blocked and I do not have any ETA on my request. Really appreciate if you could provide ETA on the same.
You, 12.05.2017 05:12:14
How is this considered resolved ? I still don't have option to withdraw funds and I don't see any explanation ?
You, 12.05.2017 13:40:09
Dear Ramesh,

We inform You that we have not indicated that we are trading with trading pair BTC/AUD.
You can change AUD into GBP and then trade in the pair EUR/GBP.

--
Sincerely Yours,
CoinsBank Support Team
CoinsBank, 12.05.2017 15:37:55
Again same issue, you continue to ignore the issue and answering for different query. You have locked my funds and not allowing me to withdraw. Please provide ETA on when I can have option to transfer my funds through bank transfer.

I never had issues withdrawing my money personally but fiat was never involved, always crypto and not that much. Trading volume they have is also decent (a couple of millions) which makes it unlikely for them to scam unless the amount you are trading is big enough and I think It's the case as you want to take some legal actions, so what's the amount involved here If I may ask?

PUBLIC Notice!!! For all those who have followed this post, This is to notify you all that Coins Bank have now resolved my case with them and credited my wallet appropriately.