Well the only thing I see is the following.
Please accept our sincerest apologies in the lack of communication and transparency. This is what has happened since end of the year (Dec 2014):
- there was a hack and that is why all the merchant related services were turned off. This happened at a time when we had a lack of personnel between Christmas and New Year
- there is talks with an outside investor who is doing due diligence.
Tickets slowed down since there were no more employees to handle it, however this is getting resolved as a new team is being assembled to handle this. The services are coming back online already along with any exploits already cut off. Please stay tuned for more news after this weekend.
But I know thats been like that for some time and indeed a lot of places stopped using it. Not that am too bothered anyway. Only got like $0.28 remaining on account had taken funds out ages ago back beginning of 2014 and stopped using. But still I feel the pain for people who where using this a a method of payment on a daily basics for legit business or transactions done and they no doubt will be effected by this big time.