Topic: Is HitBTC scam? (Read 460 times)

I am glad you have a view to ignore HitBTC. Things are not looking great there to be honest and their fees are very high.

Lots of rumours and speculations about their future. They lost the opportunities to post here to inform users about what is happening and to keep updating people.

Yes, they are a SCAM. They block bigger withdrawals and force bogus KYC procedure to stall. People report waiting for their money for months without any success or response by the staff.

In short, they are stealing users funds' whenever possible.

I had a bad experience with hitbtc regarding asset withdrawals, but the problem was over within a week.
So far I have never done a trade there. and this thread is increasingly frightening me. it's better to ignore this exchange.

I suggest don't use their service because they are well-known "freezing account" without violating any terms and there is fresh news about it from here and I don't like more people to become one of another victim.

Much better to trade on other well-known exchange for safety purposes like binance.

Let us know what we can do to dispel any possible doubts you might have, thanks in advance.

Hello.

I'm afraid because my account is fully locked , i'm not able to withdrawal ( for around 0.84 BTC )
I have opened a ticket #424433 :

KYC -> I sent all documents
After, the support team answered me yesterday for proof of residence.
I sent my bank statement + my IBAN. ( same name, same address  : they refused ).
So, I sent three times my Internet Bill ( same name, same address ) :
To support+id424433 [at] hitbtc.zendesk.com : 14 may 18:41
To support+id424433 [at] hitbtc.zendesk.com : Today, 15 may 09:43
To support+id424433 [at] hitbtc.zendesk.com : Today, 11:47

After that, no answer.
They think I sent e-mail to bad e-mail address /-_-'/ but no, only at support+id424433 [at] hitbtc.zendesk.com ... so ...they told me on Twitter " We don't receive your e-mail, please try form another e-mail " .. lol..  But before they received , and now no... but why not...

I created a new e-mail, and I sent again today at 16h48.

And after, at 18h35, they said " check your mailbox ", but of course, NOTHING.

Here proof ( twitter + email + hitbtc ) :







Why I am afraid ? Because I bought small by small with my economy this Bitcoin in December 2018, half on Bitcoin ATM, half on a guy found on Localbitcoins.

They write to their website that people are allowed to withdraw without KYC 1 BTC. But in my case not.


KYC is not the problem.
The problem is how they proceed with me ( low, ask too much documents for nothing ), and I see too much message that they ask proof of fund, that I don't have because I bought in cash in December for a total of .. around 3500€ .

I'm honest, not a frauder. I give them all documents. And now, i'm waiting waiting waiting and see a lot of people in my case on Twitter.
Sound not good at all.

They wrote to a man this :

Me it's... 0.87 BTC !!!
I'm totally despair... I never had this sort of problem in my life, I feel scammed.

Thank you reading my message.

P.S , People in the same situation this week :
Twitter :
https://twitter.com/NYCrypto777/status/1128637166828044289
https://twitter.com/RajendraSundar/status/1128555171343163392
https://twitter.com/Sayonaradeshita/status/1128302474006343680
https://twitter.com/cryptobrainy/status/1128414506093355008
https://twitter.com/b4rjavel/status/1128624568992768000
https://twitter.com/TheGhosted7/status/1127158416689061888
https://twitter.com/PierreMartinow/status/1126962052369661952
https://twitter.com/CryptoMcKenna/status/1126107239222325250
https://twitter.com/VicLaShawn/status/1125819052805505024
https://twitter.com/VelvetMilkman/status/1128563694684770304
https://twitter.com/12345678910clc/status/1128618344389591040

They got high redraw rates and there is always some satoshi stuck when you move balance from trader to non trader wallets.
Coinmarketcap lists any exchange with some volume, cant relay on that.

I suggest don't use their service because they are well-known "freezing account" without violating any terms and there is fresh news about it from here and I don't like more people to become one of another victim.

Much better to trade on other well-known exchange for safety purposes like binance.

In the net there are many different opinions about this exchange, recently I transferred from there easily and fast tokens (about $ 300) without KYC. I totally want to get away from this exchange because I no longer trust. The fees there are very high, sometimes as high as token that you want to pay off. It will not be left to me when all tokens sell there first, then pay off everything and say goodbye to this exchange. As soon as I sell everything there, I will not trade anymore

I haven't heard much about them, but i don't think they're a scam..?
According to some online sources, there are three tiers..

But, with No KYC, i'm assuming you'll fall under the "General account", which is said to have the following limitations?:


The article is a bit dated, so things might have changed since then.

HitBtc is never been consider to be included on the best exchangers out there on the first place. Since we do talk about deposits if the transaction is already been confirmed on the network then it sure that hitbtc
is on fault on here. Never crediting nor delaying the balance of yours which is indeed shady yet the price of the token is already dumped.We cant say that they do intentionally have done it or just some simple technical errors but i wont still consider on using up this exchange.

Any particular reason why your transaction was kept on hold or delayed for more than 2 weeks? Was it them holding it or was it some sort of problem with your deposit that caused this issue?
If there are several complaints about this site, i wouldn't recommend anyone to use this exchange.

I have an account on this HongKong-based cryptocurrency exchange and though I never had any issue on withdrawing coins, there was a single transaction that it took for the site maybe at least 2 weeks to be done and by the time that the token arrived on my account in HitBTC the price of the token was almost zero. I understand that there are many complaints on this site and I think their customer service department is not doing a good job resolving them. Consequently, HitBTC is not considered one of the best exchanges in the market. Just be careful.

HitBTC is not considered one of the best exchanges in the market. Just be careful.

Many days before,maybe 1 year or more, some of my friends told me HitBTC exchange is scam ,so I never make an account on HitBTC untill today.
Today I just make the account but I can't find anything that is my account ok without kyc or not?
What is my limit without kyc and I didn't find some more question!
So,I quit my deposit and came here to ask that is HitBTC scam and is not then why so many people think about this and is maybe in future,then why coinmarketcap listed them and support them and finally I wanna know my limit without kyc and is there any specific rules(if any rules have different then other exchange) for using HitBTC
Thank you very much for reading my thread!😉

I suggest don't use their service because they are well-known "freezing account" without violating any terms and there is fresh news about it from here and I don't like more people to become one of another victim.

Much better to trade on other well-known exchange for safety purposes like binance.

Many days before,maybe 1 year or more, some of my friends told me HitBTC exchange is scam ,so I never make an account on HitBTC untill today.
Today I just make the account but I can't find anything that is my account ok without kyc or not?
What is my limit without kyc and I didn't find some more question!
So,I quit my deposit and came here to ask that is HitBTC scam and is not then why so many people think about this and is maybe in future,then why coinmarketcap listed them and support them and finally I wanna know my limit without kyc and is there any specific rules(if any rules have different then other exchange) for using HitBTC
Thank you very much for reading my thread!😉

Let us know what we can do to dispel any possible doubts you might have, thanks in advance.

I have used this exchange and have not found any issue, but few people said that sometimes HitBTC ask a nonsense free while trading or withdrawing their funds. After that, I decide to stop trading my funds there, I don't want anything bad happens to me. We all need to be more careful in choosing exchanges and go away after you found a suspicious thing.

I have used this exchange and have not found any issue, but few people said that sometimes HitBTC ask a nonsense free while trading or withdrawing their funds. After that, I decide to stop trading my funds there, I don't want anything bad happens to me. We all need to be more careful in choosing exchanges and go away after you found a suspicious thing.

I suggest don't use their service because they are well-known "freezing account" without violating any terms and there is fresh news about it from here and I don't like more people to become one of another victim.

Much better to trade on other well-known exchange for safety purposes like binance.

In the net there are many different opinions about this exchange, recently I transferred from there easily and fast tokens (about $ 300) without KYC. I totally want to get away from this exchange because I no longer trust. The fees there are very high, sometimes as high as token that you want to pay off. It will not be left to me when all tokens sell there first, then pay off everything and say goodbye to this exchange. As soon as I sell everything there, I will not trade anymore

They got high redraw rates and there is always some satoshi stuck when you move balance from trader to non trader wallets.
Coinmarketcap lists any exchange with some volume, cant relay on that.

So,I quit my deposit and came here to ask that is HitBTC scam and is not then why so many people think about this and is maybe in future,then why coinmarketcap listed them and support them and finally I wanna know my limit without kyc and is there any specific rules(if any rules have different then other exchange) for using HitBTC

The general account, which doesn’t require verification, has a daily withdrawal limit of the equivalent of 5000 EUR in cryptocurrency. With this tier, you can’t deposit fiat. Verified account is the second tier. It requires a KYC check. You are allowed a 25,000 EUR daily withdrawal limit of crypto. For fiat currency, there’s a limit of $2000 (EUR or USD) per week and $10,000 per month – both for withdrawals and deposits. The third level is a qualified account, which allows you to withdraw more than $25,000 worth of crypto each day. The fiat withdrawals and deposits allowed for qualified accounts are $10,000 per week and around $50,000 (EUR or USD) per month