Comprehensive MineShop Review:TransactionI ordered a Monero mining rig, which arrived in a few days, well packaged and included some sweets (Haribos). The payment process wen't relatively smoothly, I had a few issues with Coingate not seeing the transaction for a few days, MineShop were quite slow in getting back to me at the time. When speaking to some friends who had also dealt with MineShop, it seems they are quite slow in support via email/Facebook chat. Not the biggest reassurance when you have just dropped 2k+ on some hardware.
HardwareThe rig comes pre-installed with ethos which I erased and installed Ubuntu instead as I am more familiar with that distro. The rig that arrived was different to the specs I had ordered on the website, I ordered 6 MSI 470's 120GB 8GB fury ram. What arrived was 6 MSI 580s 16GB SSD and 4GB of cheap ram. I have no issue with this really as I will be mining Electroneum mainly but should I want to change my mind and mine Ethereum instead I would have to upgrade the SSD to allow for the huge DAG file Ethereum has. I would say that the hardware may have been used for mining prior to being sent. The rigs come with wooden supports under the motherboard which is to stop the board shorting on the metal frame, they're unpainted so are very contrasting to the rest of the rig. My rig has been working without issue for about a week, so the hardware they sent to me is in good working order.
SupportI tried to contact MineShop to confirm the different specs (to see if they had made a mistake) but they did not seem to understand my questions at all, either by being intentionally dismissive or by not understanding, the owners seem to be from eastern Europe but based in Ireland.
RIG PHOTO:https://ibb.co/eRbOS6ReputationI reviewed on Cryptocompare as well but it seem that the reviews there are mostly fake, If you look at the style of writing it is very similar to what is posted on the Facebook page and also multiple reviews have the same writing style. They have suggested that the bad feedback may be due to sites being setup similar to theirs to scam potential customers. From my opinion it seems like disgruntled customers who did not get a response in a reasonable time frame.
Conclusion:I would not recommend using MineShop if you can build the rig yourself, the biggest let down in my opinion is the lack of support (order wise and any questions about the hardware you have been sent). Customer service is key, especially when ordering online and when the order value is significant.