Topic: Is WinTomato casino SCAM? (Read 383 times)

I am not defending WinTomato, but if a casino has a strict policy against the abusers and those who do not follow the rules, we cannot classify the casino as a scam one, based on that. A casino has all the rights penalize the abusers of the system.


I don't buy this opinion that based on the points systems calculation you may call them a scam casino site. Maybe they have a different calculation method of calculating the points and that may not match with your understanding of calculation of points and the stages.
Tell me if they ever scam you with the money, not let you withdraw or are not fair in their games etc ?

They have no details about how they calculate the referral commission and only for that you will call any gambling site whether a casino or sportsbook a scammer?? Don't you think it is crazy? Also, as you have not got a good number of commissions now you are telling it as Ponzi! Would you like to explain in which sense you considered the gambling site as a Ponzi site?

They dont give correct numbers of points which is necessary to collect to get bigger casino level.Like  example I should get for every 80 bets 1 level point but I get about 2x lower amount.I asked them in live chat,in telegram also and they just tell me again read your profile and they ignore me for forever,they just dont care.They are scamming people with giving less points for level so people need then invite more people more then expected to get higher level but higher level is good for faster betting.Also for getting level points from referral total amount of bets they dont have nothing written in their FAQ or TOS.

I wouldn't say win tomato is a scam, but they have some strict rules about abusers, even those who claim the faucet too many times can get in trouble. Maybe they detect some kind of abuse in the affiliate engine and decide not to pay the whole amount or block the account. Not sure, we need more information to understand the full context.

Those who are into the system or gambling in the casino will tell you more about the casino and from the way you make the dispute with them here and I will say it is not a Ponzi Scheme. I think Win Tomato was running a Signature Campaign here in the forum and I have not heard any accusation from the users and you are the first person I am seeing. And I can't say they are 100% good but you have to contact the customer service channel to know what really happened. Before you got a commission from a referral service then you have to follow the rules that are guiding the process if not all your works would be vain.

OP after reading through, I had to check for myself to see the wintomato profile and I noticed some trust issues with the wintomato account to be facing some allegations which they have not answered. Therefore I would not be able to really give them a clean or clear stand here and looking at the replies from other members, then it is obvious that wintomato can not be trusted. Looking at your complaints, it is obvious that you might likely not get any resolution but I would advise you watch clearly while observing your stay with them.
Lastly, I will advise you move this topic to scam board as it does looks cool here.

This isn't only a risk with new casinos, it's also an existing risk with existing established casinos.

Cloudbet did something to me when they were already very reputable.
For you to get everything you are actually owed, you would need to go with a very very reputable casino but oftentimes an issue with these is that everyone has an account already. So it's hard to get proper leads.

Yes, the same thing i said to OP when he posted on BTCGUSO thread which managed by efialtis. The OP has a point of complaining it's experience but opening a scam accusation is a different story and needs valid proofs from his side. On the other side, it doesn't change the fact that wintomato have a habit of disregarding their affiliate partners which is not good in any way.

Wintomato has an active issue against @efialtis which is a reputable member here that involves on casino industry. They have almost same issue with OP which wintomato doesn’t honor their referral commission percentage agreement. Reading this thread remind me about the issue and makes me believe that OP has the right to make an accusation against this casino.

You can check the trust history of wintomato for the negative feedback sent to them. https://bitcointalk.org/index.php?action=trust;u=3346646

You are right in what you are saying: when users of a casino's platform are not given what they deserve, it can be considered scamming their client users.

But if it's just an accusation and no strong evidence can be shown, it turns out that they're just defaming the casino platform, right? Because it will turn out that in the end, if there is no evidence, it will just be a rumor or a false allegation in a casino. Though I'm not defending Wintomato,.

That's red flag already if a casino representative ignore those existing problems or inquiries since it means that they don't care much on their people. But since there's issue like what have raise up here plus the OP's case still not been taken care by them or they should put some clarifications regarding on what people want to ask here then I guess maybe its better to stop temporarily if some people play at their casino to avoid any further more issues to come. If they let this issue last for more days and those other issue exist I guess it could destroy their reputation since many might think about they are not good casino and this thinking or accusations may influence a lot of people to avoid their casino since they think about that this is scam.

I'm not an expert in this field, but in most cases the casinos state in their Terms of Service that they could change the commission levels and structure and the conditions of their affiliate/referral programs anytime they want. Participating in a referral or affiliate program means that you rely on the mercy of the casino to get your hard earned commissions. If the casino decides not to pay your commissions(or decides to lower your commissions), there's nothing you can do. That's why I think that most referral programs are a waste of time. You are making more money for the casino(by getting them new customers) and receiving peanuts as a commission.
I can't tell if Wintomato is a scam casino or not. I don't have any experience with them.

I think before the account is enrolled in their referral system, they have the binding terms and agreement to agreed with.  If the casino is not delivering what is promised then it is fall under fraud.  Since we do not have enough knowledge on how the affiliate system of Wintomato works, we can only speculate.  Hopefully the representative of the said casino give us some lights by replying on this thread.


Regardless, the casino should be bound by its own terms and should not modify or change it abruptly without prior notice.  This way the people who are in the affiliate system won't be surprised or caught unaware about the changes.

we have to consider alot of things before declaring them scam,  although their trust profile already has a red tag to it and the offense is on something similar to this also which is why we may have some level of doubt in the casino to be possible scam,  although we have learned that many casinos already owns the right to paythey referral earners whatever amount they think is ok for them.

I think there should be a fixed amount in payment for referral earnings this way it will solve the crisis of payment infractions such as this case.

Yeah I had tried their service at one point, that was when they just introduced their platform in the forum.  All is doing well since I have no problem with deposit and withdrawal at that point.  I even enjoy claiming their faucet and all works smoothly, until the issue with the BTCGosu appears.  By then I stopped playing on their platform since they did not solve the problems and the inquiries of members about what really happens.

It is somehow disappointing to witness forum users and platform players inquiries getting ignored so I thought that with the casino representative attitude, headache is pretty possible and i wanted to avoid that.

I came across some complaints of users here on the said casino before, and idk if they were resolved or not. Never really followed the casino, though they've had a signature campaign here I believe. Anyway, just ping their support continuously and ask for an explanation. Don't bother if they eventually block you or not, but update here if they do so other people avoid them. No shady casinos deserve to operate here in this space. Hopefully they make it up to you, but I highly doubt it.

They don't need to come here, they just need to reply to the concern of their players and that can be good.
Not all crypto gambling site are here, most of them are not aware of this platform at all, and seriously I'm not familiar about this site as well and they don't have promotion here. If the bonus is the issue here, then try to review their terms and if you think you din't do anything wrong, then contact their support again and raise your concern with proof.

It doesn't make any sense if they have such a rule because you can't ask a person to complete a certain wagering requirement to be able to use or withdraw your referral commissions. After all, they are getting that commission for bringing a gambler on the platform who is wagering their money, and a casino pays a person from their referral's money which is the reason why you only get money when your referral makes some wagers and nothing before that.

Anyway, whatever the issue with OP is and whatever the rules of the platform are, the representative of the platform should have come in this thread and cleared the matter or at least given an explanation to OP for what has happened. This makes them look suspicious because they are hiding and not coming out to clear things and accusations about their platform and services.

Promoting our referral link is not easy task and we need to give proof for all user want to sign up trough our wallet from trusted gambling platform site until educate them about deposit and withdrawal fund. I agree with you with some casino and gambling platform make criminality for user who earn fund from referral commission because they have work hard how to make their referral user want to make huge deposit fund. No required for raising wager minimum until some gambling platform have bad ideas for withdrawing fund pass turn over and bring bad impact for their platform in the future.

Any way, which one trusted gambling platform side offering with bigger reward commission regarding our referral fund deposit or wager accumulating? seems excited when having many active referral and earn passive income without do anything.

Though I really struggled to understand what you meant, but I think I finally did and I sure agree with you, to get potential gamblers to sign up using our referral link is not always an easy task, I mean, this can actually be one of the most challenging task in the area of affiliate marketing, gambling casinos are not like exchanges, or possibly airdrops where it's very easy to find people who are ready to join through another user's referral like, simply because, airdrop is something or an event which every one likes and will want to participate in, most especially if the tasks are much and comes with an attractive reward.

But when it comes to gambling casinos, not everyone on the internet is interested in gambling, and even for those are interested, they probably might already have two or more casinos where they are playing, so, as such, it's not very easy to convince them the casinos they have been playing on since to join another, so in the end, casino that understand the level of stress it takes to get a referral, won't impose a wager requirement on the referral reward, it's a fund that is supposed to go straight to the user's account balance, and be made available for withdrawal if the user would like to withdraw it.

Wanting a user to reach a wager requirement before he or she can access his or her referral bonus is one of those things I refer to as being criminally minded, and such shouldn't be condoned.

You need to check rule or term of service with referral commission are there allowed to withdraw as fund or you need to make wager firstly for raising how many turn over needed before withdrawing. Usually on other gambling platform, referral commission automatically become fresh fund without need wager or lock by gambling platform, allow to withdraw commission earn from referral with our gambling and casino platform promotion Stake.
Referral commission is reward appreciated from gambling platform when active advertising our link referral to social media or platform easily how to get referral, I think not fair when our fund from referral commission have lock and not available withdrawing before raising limit or minimum turn over.

Retroactive terms of affiliate is not a new issue anymore. IIRC they have problem with this same issue with BTCGosu which is one of the popular review site here for casino. I’m not sure if they are scam or not because I don’t play there but casino always put a small safety measure on their terms which is they have the right to change terms anytime they want.

Simply stay away on it if the teems is already unfair for you because Casino usually just make their affiliate commissions attractive at first then later on decrease it when they already have enough players while they share profits to referral in huge percentage.

OP can look at their ANN thread, after the BTCGosu incident some of us asked them questions but we didn't get all the answers... what they did was fishy, and instead of clearing some things they decided to ignore all of us.

They had a good start, and I wanted to try them at one point but after this situation happened I decided not to. With so many casinos around and pretty big competition, casinos should be more straightforward in resolving some issues if they wish to attract more players, and of course to keep them on the site.

I would suggest you to contact the admin or their team regarding your complaint, but  you have made every effort to discuss your complainant with WinTomato.


I understand your complaint, you gained red trust because spreading referral links through PM, maybe the link referred to WinTomato? So after you work hard, even until you get the red trust, but don't get the reward you're supposed to get?

One of the things that those that involved in referral programmes fail to know is that there is a column in the terms and conditions of the referral programmes where that states that,  the casino has the right to give a member any percentage they deem fit,  so if they money and they rule,  you sign up to it anyways.

To gain a referral bonus you need to work your ass out making sure you have a huge number of gamblers that sign up under you and are actively wagering, that is the only way to accumulate enough to get an amount that is worth it at the end of the day.

If there was any problem other than referral commission, I might have believed it, but since the problem here is with referral commission, I can't declare this as a scam. Maybe you are missing some things that are not covered by their commission. If you were properly covered by the commission then surely you would have received the referral commission.  If it was a scam, many customers like you would come here and leave negative comments. So you should never base your decision on a platform being ethical.

I tried playing there on wintomato before and I went back to that platform a few times because at that time they had faucets that were given every 5 minutes and then you can use the ones you got for free from their faucets that you can grow in dice games they have.

I was entertained for about 2 weeks too, that's why I noticed that I was just wasting time, because my experience here is that I saved dogecoin there via faucet and I saved dogecoin that is 310 doge also via playing dice games that I just got it from faucet for 4 days of accumulation, after what I did I didn't try again. Now, with your issue here, maybe you didn't complete the tasks correctly to qualify for the referral program that they have dude.

You are very correct and retentive. Maybe it is just because you participated in the win tomatoes campaign. I was thinking that I have seen such a name and honestly it happened. Thanks that you attested to this. However it is, I give credence to any project that tried their best to run campaigns and also review campaign because they are willing to implant their reputation in the forum.

This does not mean that all casinos or projects that ran campaign promotion do not scam. We have seen some cases where some casinos after spending to run campaigns, lure and fraud people. So, in the case of OP,  they should contact win tomatoes team rather than speculate.

However affiliate marketing is not added on top of the casino platform promotion or bonuses for gambling engagement.  It is a marketing plan where people will get paid depending on their referred users activity.  They are asking people to work under them by referring players and are promised certain percentages.  If a casino is breaching the deal, then what do we call them?


The issue is not about playing in a casino and getting scammed, the @OP issue is not getting the payment he thought he deserved since he referred users to the casino platform under the affiliation terms.  But as a player, I agree with you.  We must get some reliable information about the casino before we deposit anything and play on the platform.

they have already had a complaint against them about this matter and I highly doubt that they will respond to you and resolve this problem, as they do not mention anything clearly about referral commissions, this has opened up space for them to behave in a very bad way without people accuse them of scams. My suggestion is that you stop using this casino and look for other casinos, also alert your referrals about the behavior of this casino, because today they do this to you and tomorrow they can do it to all customers. I wouldn't trust this casino, that's why I don't have an account at this casino and I made a good choice not to create an account at this casino

It's funny that they have a lot of scam accusations

https://www.trustpilot.com/review/wintomato.com

but in November they didn't have any accusations of scams and in December they only had one accusation of scams which is recent, something like 2 days ago, I don't know if this shows that they have improved or that they have lost customers and that's why no one cares about them. accusing, in any case I just hope that no one loses money in this casino

Exactly.You don't rate a casino a scam when problems arise in their bonuses or promotions as they are added things,they should not be taken for granted although 100% of the casinos offer a bonus system nowadays to keep users hooked into them.

I would say that before joining a casino people should do their own research and be based on the feedback other people have left for that casino,if not a lot of people talk about them,their ANN page is not huge and all the feedback is not positive I would refrain myself for playing there,better play in casinos where you are 100% sure no problems will arise and if they do they will be solved fast in 100% of the cases.

There might be issues with their promotions and it doesn’t meant the site is a scam.
Just try to do more research and ask the support about this, there might be bug or what and you can only confirm it by contacting them. I also experienced the same problem before with other site, and they fixed it the moment i raised my concern to them, this might work as well on this site.

I believe they will see this thread and respond to this accordingly,  but the trust rating already mentioned something similar to what you are saying already, the member tagged them for not honouring they affiliate agreement so for that tou may be another affiliate marketer who may be suffering from they unfriendly affiliate rules, and i believe if all things remains as it is and there is no response from them it means it a deliberate act to scan you and others but until then ket await a response from the team as they are already mentioned here.

Sometime in the past, WinTomato ran a four week signature campaign on this forum mid-2022 (June-July) if I'm not wrong, which I participated in their signature as a full member then, and they also carried a review campaign afterward which I took part, where we test-run the website to see how it functions, So from that experience I would say they had no issues regarding being a scam platform then, but I haven't been following their activities up afterward. I would suggest you lay a complaint to their support team to see if they will tell you the reasons for this.

Well if you read what what one respected member put in their profile https://bitcointalksearch.org/topic/m.63125516, you might have the answer to your question already.

I was about to ask you to message them in their ANN thread but it looks like you did already.

So let's see if they will respond back to you, and if you are not satisfied then maybe it's time for you to open a thread here.

Unless you have other notable issues with win casino. You cannot say because there was an allegation against a particular casino, so your spirit no longer accept them. This is demarketing. I do not think that there is any single casino in BTT without any kind of accusations at any point in time. All of them has been accused at one point or the other. But what differentiates a good casino and a scam or the one intending to scam is their ability to resolve the accusations. Meanwhile, some accusers accuse falsely.


This is a good suggestions. Many gamblers and including myself see it as a waste of time to read terms of services of these casinos. And ever since the casinos understood it, they have been using it against us.

If they refuse to give the bonus after complying with the rules, then it can be a scam casino.
Try to reach out to their support, or try to do some research about that site and you might see similar situation. This is why I always gamble on a reputable site, as those small casinos have their unrealistic promotions just to attract gamblers, and don’t have the plan to release the reward at all.

First, you really need to learn to use punctuations in your posts or comments so that readers can easily understand what you mean in their first read, I had to read your comment a couple of times to properly understand what you mean.

Anyways, what I do advice gamblers is, if one finds a gambling casinos and they are not satisfied with the way the casino is operated, then find another one and move away from the other, online casinos have become very many this days that switching from one to another is a piece of cake.

There are so many other great online gambling casino to choose from, if Wintomato is not giving you what you deserve, and the customer care are not helping you get the right answers to you question, then consider trying another casino.
This is all I know I can say for now.

If you look at the trust feedback of wintomato account, efialtis made a feed back that the casino is not honoring its affiliate deal



The red trust given by efialtis shows that the casino is not new to this kind of activities.  So it is not surprising if the casino don't adhere their agreement to their users about the affiliate system payment.  The neutral tag is also somehow alarming too.


Is it possible that the affiliate rewards reflect on whether the referred users gain and losses?  Anyway, with the kind of service the casino has, I would be avoiding this casino to prevent myself for further headache.

Except you have had other people using their casino complain about same issue but otherwise you have to read and follow their referral conditions to be show that you are aligning to what the rules are. For instance if they are taking off your accrued referrals so as they won't have to reward you for that intentionally and not that you contravened any of the terms then you can sure suspect something phishing. Anyway to get more of what is happening to the referral program then you get to their customer service.

I readed couple times their TOS and FAQ and they dont explain there rules about Referrals betting level.

Depends on the total bets count of referrals. Maximum 125000 Points (10000000 bets).

My referral did thausands of bets and got 0 points for level up account,I just had conversation with Juan1500 and that is the most worst moderator ever on casino.On other crypto dice casinos where I was active moderators was nice to me and explained me rules here this moderator even dont want to give a answer even if answer isnt in FAQ or TOS.

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They have own forum but who knows if I will find answer on their casino and how much waste time to maybe even not find a answer after so much wasted time.

Wintomato is actually a casino I personally do not trust, though I can't categorically refer to them as a scam, I do not trust them due to some previous cases where some user here had some scam allegations against them, though the issues were said to have been resolved, my spirit will not just see the casino as one I am willing to use or play on.

And coming back to referrals and commission, I would suggest you read their terms and conditions regarding that area and see what they said about that, there is no way they wont have some rules and guidelines written down in their terms and conditions concerning affiliate marketing and commissions, or better still, contact their customer care to help look into your care and see what exactly is wrong and why you are not getting your deserved commission.

This is what and all I can suggest for now.

On many casinos I know like example if I will get like example 0.1% from total wagered from referrals,or like example 50% amount which referrral losted.Also there is no on FAQ or T&C any explanation about their account level up referral points rules they didnt even writed anything about it and when  I ask about that on WinTomato telegram group moderator even dont want to answer to that,I asked maybe 10 times moderator ignored me many times,moderator just writed me read your account profile or read FAQ but there isnt answer to my question LOL.

Well, you have to observe closely to make sure you are following the referral program rules and what Win Tomato's stances are concerning their referral commission,  many of the casino's referral commissions have a lot to do with what the team's final decision is on how much to pay as referral pay at some point.

So for that,  I believe what you get as a final referral commission depends on the decision of the casino team,  so they decide what amount you get at the end of each month,,  that is what most of the casinos do when it comes to referral payments.

I got one referral on WinTomato ,referral comission dropped in pending referral comissionm about 60% so more then 60% of my referral comission dissapear and I go to unclaimed referral comission balance 60% smaller amount LOL.Also I got 2nd referral and I got 0 points at Referrals betting level group.In FAQ from WinTomato it doesnt write any rules about how much minimum bet should be from referral to get points to get bigger level for faster betting on dice.

WinTomato started to look like for me like some kinda of Ponzi Scheme.I wish that I am wrong