Issue with www.changelly.com | Bitcointalksearch.org

Changelly

member

Activity: 163

Merit: 11

Supersonic swaps for your digital assets

Quote from: amd1361 on June 09, 2017, 02:19:11 AM

As they were unaware of my loss and haven't done anything to persuade me to use www.changelly.com again. I highly recommend you not to use www.changelly.com instead you can use www.shapeshift.io
I lost about 140 lsk due to their fault

Your conversion order was executed at the rate you've requested in 10 minutes, once we received confirmation of your payment in blockchain. The final BTC payout was failed for some reason, but we've fix the issue and sent you BTC. Problem was properly solved. Each currency can pump or dump, unfortunately it doesn't depend on us. Hope for your understanding.

amd1361

newbie

Activity: 57

Merit: 0

As they were unaware of my loss and haven't done anything to persuade me to use www.changelly.com again. I highly recommend you not to use www.changelly.com instead you can use www.shapeshift.io
I lost about 140 lsk due to their fault

amd1361

newbie

Activity: 57

Merit: 0

I confirm that they sent me the fund at the initial rate.
I wonder what would happen if I did not post my problem here at bitcointalk.org. (immediate respononse just after I shared my problem here !!!!!!!!!!!!!!!)
Now I can buy just 950 Lsk with 1.09 btc while I exchanged 1095 lsk .
I should learn from my mistake.

Changelly

member

Activity: 163

Merit: 11

Supersonic swaps for your digital assets

Quote from: amd1361 on June 08, 2017, 07:49:09 AM

Hi
Yesterday I used www.changelly.com to exchange 1090 LSK to BTC.
I sent my lsk to that site and after awhile it said that transaction was not completed.Now my lisk wallet is empty.
Immediately after that I contacted the support but they have not responded yet.
Here is the shot of the transaction.

http://s8.picofile.com/file/8297193092/Screenshot_20170608_171742.jpg

What do you think guys?

Dear Customer, our apologies for the issue due to our exchange partner Poloniex stuck order. Transaction was finished. Funds has been sent at the initial rate. Can you please, confirm here, once you get BTC?

European Central Bank

legendary

Activity: 1288

Merit: 1087

all changelly do is go to poloniex on your behalf and put money on top.

not only are you subject to poloniex's incompetence, but also theirs.

cut out the middle man and deal with only one shoddy operation.

amd1361

newbie

Activity: 57

Merit: 0

Can I ask them for compensation?
At the time of exchange each lisk cost $3.01 but now it is 2.69

Nipperkin

newbie

Activity: 51

Merit: 0

I've used them before...take a while for it fill your orders at the price you agree to...like took me 14+ hours to get my funds.

amd1361

newbie

Activity: 57

Merit: 0

yes
I think I should not have used that site
By the way do you think there is any chance to get my lsk back?

2bfree

sr. member

Activity: 686

Merit: 251

I'm investigating Crypto Projects

Quote from: amd1361 on June 08, 2017, 07:49:09 AM

Hi
Yesterday I used www.changelly.com to exchange 1090 LSK to BTC.
I sent my lsk to that site and after awhile it said that transaction was not completed.Now my lisk wallet is empty.
Immediately after that I contacted the support but they have not responded yet.
Here is the shot of the transaction.

http://s8.picofile.com/file/8297193092/Screenshot_20170608_171742.jpg

What do you think guys?

Maybe this is a dumb question but why don't you use an exchange for this?

amd1361

newbie

Activity: 57

Merit: 0

Hi
Yesterday I used www.changelly.com to exchange 1090 LSK to BTC.
I sent my lsk to that site and after awhile it said that transaction was not completed.Now my lisk wallet is empty.
Immediately after that I contacted the support but they have not responded yet.
Here is the shot of the transaction.

http://s8.picofile.com/file/8297193092/Screenshot_20170608_171742.jpg

What do you think guys?

Topic: Issue with www.changelly.com (Read 698 times)