My sportsbet username vj94
Am using sportsbet for 4 years and more. I love sportsbet for their lightening fast withdrawals. Infact they are the best in the market when it comes to withdrawals. Any big a withdrawal will be credited in seconds.
But I hate to say they are the worst when it comes to handling customer issues.
For the last few days am having a huge problem with them
1. There is a huge flaw in sportsbet live betting system. They takes upto 10 seconds to place a bet. In that 10 second period if the odds decreases or the market comes in favour of customer. They simply reject the bet and ask to accept new decreased odds. But while bet loading, if the odds increased or the market goes against the customer, they simply place the bet without even asking customer confirmation at unintended unfair odds.
2. To put it simple, you want to take Team A at 1.6 odds in live betting. While bet loading, team A scored a goal and odds dropped to 1.1, the bet was rejected and asked to accept new 1.1 odds.
Now imagine, while bet loading, team B scored a goal and odds went upto 5 from 1.5 and market totally against us, now the bet was simply placed without asking conformation of new odds
3. So the market on favor of u, bets rejected
The market goes against u, bet accepted.
People who do live betting knows how big a flaw and unfair policy is this
I was hugely affected by this. All my winning bets were simply rejected or asked to do at less odds. While bets and markets against me and my unintended odds were placed.
I got extremely affected and stressed and I took a proof of the same as well. You can see this screenshot
https://m.imgur.com/a/wMfmPJYHere u can see the bet slip odds is 1.17 2nd set 1st game
Just above it, market changed to 1.29 1.27. It didn't ask me to confirm. U can see nothing there in screenshot. But simply placed the bet at unfair odds.
Also check the time frame. Like this so many so many so many unfair bets.
I asked in chat. I pointed them out the flaw. But they simply harrased me. Threatened me to block and even blocked and sarcastically smiled for asking justice
All I said is sir I given proofs. I given facts. I pointed a flaw. You yourself check it by placing bets sir. No reply. No answers. Simply said nothing is wrong and lied and lied and harrased
Someone plesse help me
I still trust sportsbet and management.
Only problem with few customer care.
I lost and missed profits of more than 300mb
Atleast either u accept all or reject all.
But you reject all winning in my favor bets. While all bets with markets against me were placed. I suffers huge. Also huge stress and harassment to me by customer care for M politely asking my justice.
I need a compensation of 200 mb for these issues losses and stress I go through. I hope sportsbet management does it