Topic: Jaxx wallet balance not sync with same address (Read 387 times)
I tried both of them. They don't work either...
Like HCP said, reset your wallet cache: https://decentral.zendesk.com/hc/en-us/articles/226998948-How-do-I-perform-a-cache-reset-
Or if it doesn't work, reset the entire wallet and restore it again: https://decentral.zendesk.com/hc/en-us/articles/218375737-How-do-I-reset-my-Jaxx-wallet-
Or if it doesn't work, reset the entire wallet and restore it again: https://decentral.zendesk.com/hc/en-us/articles/218375737-How-do-I-reset-my-Jaxx-wallet-
Most likely just an issue with Jaxx... it seems to have a lot of bugs/issues. You can try and contact Jaxx support and ask them why their wallet shows two different balances (I suspect their answer will be, reset your cache 
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Hi everyone,
Has anybody had some experience in getting different account balances with the same btc address in desktop Jaxx wallet and Jaxx mobile wallet?
I recently installed a desktop Jaxx wallet and generate a new bitcoin address by default in Jaxx wallet. I copy the address and send to my friend for him to deposit. After that, I install the mobile Jaxx wallet in my phone, I use "Pair Devices" function in the wallet. The mobile wallet prompt me to enter 12-word phase to finish the pairing step. Then enter the phases and I found that the pairing is successfully.
I can see both desktop and mobile wallet displaying the same bitcoin address.
After a few days of confirmation in blockchain, the transaction can be viewed on some blockchain explore such as blockchain.info. I finally see my balance in desktop get updated. But In my mobile wallet, even with the same btc address, the balance is not updated.
I am not able to figure out the reason behind. Can anybody help me?
Has anybody had some experience in getting different account balances with the same btc address in desktop Jaxx wallet and Jaxx mobile wallet?
I recently installed a desktop Jaxx wallet and generate a new bitcoin address by default in Jaxx wallet. I copy the address and send to my friend for him to deposit. After that, I install the mobile Jaxx wallet in my phone, I use "Pair Devices" function in the wallet. The mobile wallet prompt me to enter 12-word phase to finish the pairing step. Then enter the phases and I found that the pairing is successfully.
I can see both desktop and mobile wallet displaying the same bitcoin address.
After a few days of confirmation in blockchain, the transaction can be viewed on some blockchain explore such as blockchain.info. I finally see my balance in desktop get updated. But In my mobile wallet, even with the same btc address, the balance is not updated.
I am not able to figure out the reason behind. Can anybody help me?
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