I sent two messages to Joe, couple days ago, here and directly on its website but, still not a single answer...
Anyone here was able to talk with him?!
Thanks!
Thiago
I've got miners at Joe's BitcoinColo/kcmocolo and I'm concerned, too. I opened a ticket over 4 days ago and not had a reply yet. I called their phone number and it's just a recording telling you to email sales or support, and no option to leave a voicemail anymore. And when you email them, it just opens another ticket that goes unanswered.
I'm trying to get in contact with them because my invoice is now past due (it wasn't when I opened the ticket) and their BitPay facility seems to be broken (not on BitPay's side). You get some errors from "support.joesdatacenter.com" and then a $0.00 USD BitPay invoice when you try to pay with bitcoin.
I hope everything's ok.