I emailed each of the coinlab "leaders":
To Whom it May Concern
I know this email is falling into a black hole (past experience trying to contact you) but if you are serious about handling the US and Canadian customer base of MTGOX, I would suggest you need to at least do a better job at communication. There was some decent hype about the transition and then you just completely disappeared off the radar. Your last update on your site was on March 21st. Unfortunately due to your lack of communication or progress, the transition has become a topic of ridicule in the community. Regardless of your plans, It is my suggestion that you communicate what you are planning to do if you still wish to have a customer base when you do it.
Victims of own success. Nothing to see here.
In fairness the president did respond to my email stating that they had run into some roadblocks , but were diligently working on it. I suggested an update to the community was probably in order