Author

Topic: Kraken verification taking days (Read 141 times)

newbie
Activity: 1
Merit: 0
January 04, 2018, 05:32:28 PM
#8
been waiting 2 weeks to get verification, should i put in the support ticket?
member
Activity: 266
Merit: 13
December 30, 2017, 01:08:21 AM
#7
Should I contact them, or is this normal?

Verification taking two days isn't unheard of, but you should contact them, they're fairly responsive to these sort of requests.

You could also send a PM to a member on this forum: Kraken-Septimus

I believe this person might work for Kraken.


I may do this as well. I’m in the same situation. Been over a week for tier 3.
hero member
Activity: 1106
Merit: 638
December 29, 2017, 09:44:22 PM
#6
Should I contact them, or is this normal?

Verification taking two days isn't unheard of, but you should contact them, they're fairly responsive to these sort of requests.

You could also send a PM to a member on this forum: Kraken-Septimus

I believe this person might work for Kraken.
newbie
Activity: 47
Merit: 0
December 29, 2017, 09:41:51 PM
#5
They're also flooded with user activity lately so it is normal
newbie
Activity: 12
Merit: 0
December 29, 2017, 08:52:31 PM
#4
Maybe this post was the lucky ticket...verification just went through, though only to tier 1.  Still waiting for tier 2.
legendary
Activity: 3542
Merit: 1352
December 29, 2017, 04:51:34 PM
#3
That is normal, considering that you're dealing with a legitimate exchange that deals with a huge amount of money every single day. Mine takes a weeks before getting verified since they would sift through public documents and whatnot first before allowing you to trade and withdraw money on their platform. There are queues on getting the verification done so it could also be one of the reasons why it's taking time to get all the verification steps completed. Hang in there, give it a week before bumping the concern to their customer support.
newbie
Activity: 12
Merit: 0
December 29, 2017, 04:49:11 PM
#2
Thanks for replying...guess im glad its not just me.

Just using Binance for now.  It seems to work fine, I've only just been on for a couple of days.

newbie
Activity: 12
Merit: 0
December 29, 2017, 04:22:04 PM
#1
Hi there,

I am obviously a newbie, and just playing around with xrp and sonm and such. Wanted to use Kraken to buy but is it normal that verification for tier 2 should take days? I know it is busy but I submitted this 2 days ago.

Should I contact them, or is this normal?

Mean time I was buying with coinbase and transferring to finance so no huge loss.  I am just learning after all.

Thank you for replies!  Looking forward to learning here.   Grin;D
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