Hi all,
I've read some posts already here. Can't withdraw funds from Kryptono account. Withdraw option button on the account's disabled.
Web site: kryptono.exchance
Contacted Kryptono via their Twitter handle @KryptonoEx and got a reply from @KryptonoHelp twitter handle.
They advised me to contact the helpdesk (
[email protected]) which I duly did.
They told me to send 0.01 BTC to rectify my account asap. They wanted my agreement before sending an
address.
Why would they need this to rectify my account??
They wrote:
Quote: (verbatim as they've replied to me)
We will have to rectify your account.
You will have to make a deposit of 0.01btc to the rectification wallet address we will provide for you
to rectify your account.
Once we rectify your account the Btc will be refund back to you and after that your issue will be resolved immediately.
Reply us back so we can provide you the rectification wallet address to deposit into?
Any suggestions on how to take this further with Kryptono? Their website
https://kryptono.exchangelists an address in Singapore.
Whois search on the website didn't give me much. Most of the details are redacted for privacy.
Seems that their web server's located in the US (if you can believe whois IP-info)
Any tips/suggestions are more than welcome.
Thank you!