Kucoin exchange "reserved assets" | Bitcointalksearch.org

starsnshamrocks

full member

Activity: 168

Merit: 100

Quote from: kryptokillahs on January 16, 2018, 04:05:14 PM

I am having the same problem today. Happpened twice. The first time it resolved on its own after a couple of hours. Anybody knows why the kucoin assets are being put into this reserved category while no order is alive?

Might be just the speed of the website as I can agree with the above .. the site seem to lag often. So wish you good luck with your issue.

How is your impression overall of the exchange?

duongit

newbie

Activity: 77

Merit: 0

It was temporary error from Kucoin. Just wait, your balance will be restored.

johnnywoo2015

hero member

Activity: 824

Merit: 500

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Quote from: cheesebaby on January 16, 2018, 09:45:30 PM

Ah, now cleared up after a few hours - guess it's just sloooow

It was temporary error from Kucoin.

They were overloaded today. I also had few orders like that, sucked in Reserved for hours.

xxxgoodgirls

legendary

Activity: 1092

Merit: 1001

Does anyone know what to do with a succeded withdrawal but showing as an error of Unable to locate this Transaction Hash on etherscan?

rizkyalhabsy

full member

Activity: 554

Merit: 100

Quote from: highperspective on January 16, 2018, 07:08:14 AM

I just transferred som money to Kucoin and made a trade into ETH. Although now the funds I traded is just in "reserved assets" and I can't cancel the order, nor does it looks like it is in the order books.
If you have tried this before, did you just wait for it to appear again or did you contact support? This is the first time I am using Kucoin exchange..

really bro, emang a little slow.
but try to wait
if more than 1 day please contact customer service

xxxgoodgirls

legendary

Activity: 1092

Merit: 1001

Quote from: charlesyangkai on January 17, 2018, 02:13:33 PM

my BTC is in reserved assets after trying to place an order, anyone had this issue? What do we do?

Just wait, your balance will be restored.

charlesyangkai

newbie

Activity: 2

Merit: 0

my BTC is in reserved assets after trying to place an order, anyone had this issue? What do we do?

btcinsight

member

Activity: 104

Merit: 10

This exchange is shit, I was trying it for the first time, I am glad I only did a fraction of what I intended. Wtf, orders not processed, not appearing anywhere and yet the funds are frozen. Totally unprofessional.

xxxgoodgirls

legendary

Activity: 1092

Merit: 1001

I am facing two issues:

- A 20 hours withdrawal showing as succeeded but Sorry, we are unable to locate this Transaction Hash on etherescan
- order submitted but not showing nor in active and dealt, and the coins traded are both missing from the funds.

Do you know what are the reasons behind this?

btcinsight

member

Activity: 104

Merit: 10

I have the same problem. I put some order to buy XRB and my BTC is now parked into "reserved assets". When I go to open orders, there is none so I can't cancel, my funds are basically frozen Sad

hollet

newbie

Activity: 163

Merit: 0

Quote from: CryptoThrasher on January 16, 2018, 11:56:33 PM

Kucoin is slow as heck most of the time. Not sure it's because of high volume. I always see very low volume on the site, but, it's always slow. They are still new to this space and will figure it out sooner or later, I hope.

Hopefully the Kucoin immediately respond to your response, so it can provide enlightenment with others.

CryptoThrasher

newbie

Activity: 43

Merit: 0

Kucoin is slow as heck most of the time. Not sure it's because of high volume. I always see very low volume on the site, but, it's always slow. They are still new to this space and will figure it out sooner or later, I hope.

Meztuh199

newbie

Activity: 1

Merit: 0

Same thing happened to me. Someone please tell if you have solved the issue

cheesebaby

newbie

Activity: 53

Merit: 0

Ah, now cleared up after a few hours - guess it's just sloooow

cheesebaby

newbie

Activity: 53

Merit: 0

Same, was trading SUBS.

robustctrl

newbie

Activity: 6

Merit: 1

Yep I have the exact same problem. The fund in the unfilled orders are frozen under the "reserved asset".

kryptokillahs

newbie

Activity: 1

Merit: 0

I am having the same problem today. Happpened twice. The first time it resolved on its own after a couple of hours. Anybody knows why the kucoin assets are being put into this reserved category while no order is alive?

cobaltmdn

newbie

Activity: 12

Merit: 0

I'm having the same problem as you. If you find the solution, please respond.

highperspective

member

Activity: 87

Merit: 10

I just transferred som money to Kucoin and made a trade into ETH. Although now the funds I traded is just in "reserved assets" and I can't cancel the order, nor does it looks like it is in the order books.
If you have tried this before, did you just wait for it to appear again or did you contact support? This is the first time I am using Kucoin exchange..

Topic: Kucoin exchange "reserved assets" (Read 275 times)