The heads up is definitely appreciated, but I have no doubt that we'll see threads in the next few hours asking why they cannot access Kucoin anymore.
The post would look much cleaner If you could use the quote or the code tags for the email by the way.
Topic: Kucoin website down during update 18th february 8 am utc+8 (Read 141 times)
Received this email, good to share that you will not be able to access you kucoin account for (at least) 14 hours because they are updating to kucoin 2.0. So if you have any positions you dont want to have whileyou can not access your account then be sure to take action.
Edit: If im correct 8 am utc +8 is 12 am GMT.
Edit: If im correct 8 am utc +8 is 12 am GMT.
Quote
24hr Notice: KuCoin Platform 2.0 Upgrade Scheduled at 08:00 AM (UTC+8) 18 Feb 2019
Dear KuCoin Users,
Since day one, KuCoin has continuously looked to innovate the exchange in order to provide you with a much more secure and efficient trading platform, along with a smoother and better trading experience.
The new Platform 2.0 will support more order types, while providing more efficient, stable, brand new APIs trading, along with other new services.
On February 18, 2019, at approximately 08:00 AM (UTC+8), KuCoin will be performing a system upgrade for Platform 2.0. The upgrade process is expected to last around 14 hours.
During the upgrade, KuCoin account holders will be unable to trade, access their wallets, or gain access to any features on the platform.
All funds will remain safe and unaffected throughout the entirety of the upgrade and will not be at risk at any point throughout the update. No orders will be executed during the upgrade process. All pending orders will be kept (regardless of price movements) and resume once the Platform 2.0 is online.
Since the 2.0 upgrade process is expected to last around 14 hours, to avoid the impact of market fluctuations, KuCoin will reserve a 30-minute period for canceling pending orders after the upgrade is completed. The order acceptance will be suspended during this period.
We kindly ask all users to review market performance trends and make a decision on whether to cancel your pending orders right before the upgrade.
This Platform 2.0 upgrade will result in the following updates:
Advanced Brand New API
KuCoin's APIs are designed to offer an easy and efficient way to develop a secure and programmatic trading strategy. LEVEL 2 and LEVEL 3 data will also be added.
Various Order Types
KuCoin offers users a suite of order types to give traders the tools they need for every scenario. This includes Limit, Stop, Market, Post Only and Iceberg etc.
Reliable Security Solutions
Multiple security mechanisms to protect users’ information and funds are our first priority. With the update, KuCoin will support SMS authentication, a device trust system and protective walls to reinforce user information and assets.
More Attractive Fee Program
KuCoin will be launching a new Tiered Trading Fee Discount Program, developing separate trading fees for Takers and Makers, creating high liquidity, and effectively reducing trading fees, all while improving transaction efficiency.
More Convenient Self-service Management Features
Platform 2.0 adds internal transfers, self-service unbinding, self-service freezing/unfreezing of accounts, and other user self-service functionality to greatly improve service efficiency.
Efficient Notification Module
The KuCoin Websocket feed, together with newly added App and SMS push notifications, will let you easily gain access to real-time market data.
Improved User Experience and Feature Optimizations:
The simplification of the KYC verification process helps you to quickly submit a KYC verification application.
Price warnings and internal notices to keep you updated on market trends.
The construction of savings accounts and trading accounts will better ensure the security of users’ assets.
The KuCoin referral rewards program will also be upgraded to distribute KCS after the upgrade is completed.
A more intuitive user interface to help you better plan your trading behavior.
A more powerful trading matchmaking engine to help you easily apply your trading strategies.
If you have any questions or concerns related to the upgrade, please feel free to contact us:
Support: https://kucoin.zendesk.com/hc/en-us
API Support: https://t.me/KuCoin_API
Email: [email protected]
Global Communities: https://bit.ly/2NmuixH
We thank you for your patience and understanding. We look forward to sharing our upgraded platform with you as soon as possible.
The KuCoin Team
Dear KuCoin Users,
Since day one, KuCoin has continuously looked to innovate the exchange in order to provide you with a much more secure and efficient trading platform, along with a smoother and better trading experience.
The new Platform 2.0 will support more order types, while providing more efficient, stable, brand new APIs trading, along with other new services.
On February 18, 2019, at approximately 08:00 AM (UTC+8), KuCoin will be performing a system upgrade for Platform 2.0. The upgrade process is expected to last around 14 hours.
During the upgrade, KuCoin account holders will be unable to trade, access their wallets, or gain access to any features on the platform.
All funds will remain safe and unaffected throughout the entirety of the upgrade and will not be at risk at any point throughout the update. No orders will be executed during the upgrade process. All pending orders will be kept (regardless of price movements) and resume once the Platform 2.0 is online.
Since the 2.0 upgrade process is expected to last around 14 hours, to avoid the impact of market fluctuations, KuCoin will reserve a 30-minute period for canceling pending orders after the upgrade is completed. The order acceptance will be suspended during this period.
We kindly ask all users to review market performance trends and make a decision on whether to cancel your pending orders right before the upgrade.
This Platform 2.0 upgrade will result in the following updates:
Advanced Brand New API
KuCoin's APIs are designed to offer an easy and efficient way to develop a secure and programmatic trading strategy. LEVEL 2 and LEVEL 3 data will also be added.
Various Order Types
KuCoin offers users a suite of order types to give traders the tools they need for every scenario. This includes Limit, Stop, Market, Post Only and Iceberg etc.
Reliable Security Solutions
Multiple security mechanisms to protect users’ information and funds are our first priority. With the update, KuCoin will support SMS authentication, a device trust system and protective walls to reinforce user information and assets.
More Attractive Fee Program
KuCoin will be launching a new Tiered Trading Fee Discount Program, developing separate trading fees for Takers and Makers, creating high liquidity, and effectively reducing trading fees, all while improving transaction efficiency.
More Convenient Self-service Management Features
Platform 2.0 adds internal transfers, self-service unbinding, self-service freezing/unfreezing of accounts, and other user self-service functionality to greatly improve service efficiency.
Efficient Notification Module
The KuCoin Websocket feed, together with newly added App and SMS push notifications, will let you easily gain access to real-time market data.
Improved User Experience and Feature Optimizations:
The simplification of the KYC verification process helps you to quickly submit a KYC verification application.
Price warnings and internal notices to keep you updated on market trends.
The construction of savings accounts and trading accounts will better ensure the security of users’ assets.
The KuCoin referral rewards program will also be upgraded to distribute KCS after the upgrade is completed.
A more intuitive user interface to help you better plan your trading behavior.
A more powerful trading matchmaking engine to help you easily apply your trading strategies.
If you have any questions or concerns related to the upgrade, please feel free to contact us:
Support: https://kucoin.zendesk.com/hc/en-us
API Support: https://t.me/KuCoin_API
Email: [email protected]
Global Communities: https://bit.ly/2NmuixH
We thank you for your patience and understanding. We look forward to sharing our upgraded platform with you as soon as possible.
The KuCoin Team
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