I don't think it's going to attract new customers too. May be those people who don't have much idea of crypto but as soon as they will learn their private key is not safe with them and they implemented such BS subscriptions idea, the clients will start to leave.
Of course, they will leave eventually, new and completely new customers do not fully understand what is going on with Ledger.
once they realize and know that the Hardware Wallet private keys they bought can be extracted then they will stop at that point.
Those who stayed just didn't understand what the danger would be.
Yes they will find some one-time customers but not a customer base that will keep buying the product. A business can only survive in the long run when they have a loyal customer group who keeps buying their product. In the next a year or two ledger will be out of business.
In fact, old customers are an important foundation for the company to survive.
If the old customers are gone then there is no longer that foundation.
They even get free marketing from old customers. and now the old customers are disappointed and replaced by new customers who still lack knowledge, this is like building a company from scratch but still with defects and will go bankrupt in the end.
I don't think you and me will ever care to have a Ledger wallet even if it's given free.
If it is given for free, then I will choose to sell it again and buy another Hardware wallet that is more secure without the latest feature (private key extraction).
Only partially. The software is the biggest concern, and that's where most of the attacks happen and where hackers abuse the vulnerabilities they find. But connected hardware can also be dangerous. What makes you trust your keyboard? Why do you trust the individual chips on your motherboard when you have no idea what you are doing? Etc., etc.
Simply put, every device will pose a danger or can be infiltrated with malware as in Keyword that can be tapped with a keylogger.
and software will become more vulnerable when there is no extra protection from antivirus.