List of member have disabled account in Bittrex Exchange from october 2017-now

Request #291684
Regarding disability of my account

Altayebrayan
October 15, 2017, 12:47

My account although enhanced has been disabled for over 3 months, at first I thought it's a simple miss verification process and as I didn't have much time being an International student from Sudan studying in India I didn't give it much attention after opening my ticket. A month or so passed and I returned to my residing country Saudi Arabia and noticed my ticket is still opened and my account still disabled, I tried reaching them through email, twitter telling them that I would provide any document required in order to speed up resolving this issue as I still have my receipts of my bank transfers by which I bought the BTC through local bitcoins while studying in India, I was still ignored although leaving them dozens of emails, tweets and messages. Thankfully I found a guy on twitter who was part of their slack group, it is "A group/work space where people would interact with admins" this group was once open to those who had their account approved and enhanced verified but after disabling thousands of accounts they closed it and the only way you could get in is by knowing someone from the inside to ask one of the admins to send you an invitation, long story short this guy had a good rep with them and knew one of the admins and god bless him he asked him and he agreed to send me an invitation I got it and got in and asked them politely to look up my ticket which at that time had been opened for roughly 2 months, afterwards one of the admins replied to me saying that he escalated my ticket I thanked him daydreaming that this nightmare is on the verge of ending, came back to check after 3-4 days saw that my account is still disabled and the same messege I've received on bittrex slack is on my ticket, tried to log in to bittrex slack and found out I have been kicked out for no freaking reason I almost lost hope at this point, fastforward a week or so I received an email stating that in order verify my account to enhanched I need to upload a fresh selfy holding my passport, went to check in on my bittrex account only to find out that my enhacnhed acc has been downgraded to basic so I did what they asked uploaded a fresh selfie holding my freaking passport along whith a signed letter stating the date and it went through, a week later my account is back enhacnhed but still freaking disabled not to mention that I've included my recipts my btc address of local bitcoins where I purchased my btc everything but still freaking disabled and no one wants to reply not even for stating the reason literally the worst customer serivce period the worst exchange of the century just freaking why...

Topic: List of member have disabled account in Bittrex Exchange from october 2017-now (Read 92 times)