What happened:: I want to share some expirience I've had with Livecoin exchange. On August 7th I received 2.138 ETH dividends from TaaS fund. And (unfortunately) decided to invest it in different altcoins via Livecoin exchange.
So I obtained ethereum deposit address from Livecoin 0x85E552d5ae40A1305d9E5d4bA9ac43e9E8053D3E and sent those coins. After couple hours I've notices that my coins was not credited. I checked the blockchain explorer and made sure everything was fine with the transaction -
https://etherscan.io/address/0x85e552d5ae40a1305d9e5d4ba9ac43e9e8053d3e . After that I created the ticket on exchange internal support desk and waited more than a day for a answer.
Support answered that they do not accept ETH deposits from contract addresses. Ok, I understand that this is my fuckup(although I did not knew that address I was sending coins from was contract address), but could you please send those coins back to address it was originated from?
The answer from support was:
Hello.
Unfortunately this is not possible, please contact coin developer for this issue.
I start to investigate this issue and find out that there is no technical problem with receiving ether from contract address, other exchanges accept them without any limitation. So Livecoin just stole my money and when I asked them to substantiate their actions they just stoped answering my questions.
Scammers Profile Link: -
Reference Link: Amount Scammed: 2.138 ETH / more than 600$
Payment Method: ethereum
Proof of Payment: https://etherscan.io/address/0x85e552d5ae40a1305d9e5d4ba9ac43e9e8053d3ePM/Chat Logs: see4u:
what do you mean not possible??? why its not possible?
you control this wallet and you have access to this funds. i can understand if you don't want credit my balance but if you don't return this coins its just plain stealing. i'm sure that ethereum developers does not have access to any address and coins it contains.
if you can't send me this funds than provide me with private key for this wallet so i could do this myself.
10.08.2017 14:08 Support (assistant):
Hello.
Unfortunately this is not possible, please contact coin developer for this issue.
10.08.2017 11:04 see4u:
in this case please return my coins back
09.08.2017 19:03 Support (assistant):
Hello.
We cannot accept transactions from contract addresses
http://prntscr.com/g6eoim08.08.2017 21:22 see4u:
the address I have sent eth from is 0x6d3ff08a3c578ce57eab02c5d6c0c3b028b72574
but if it's possible I would like to receive it on my another wallet - 0x2e574a9c3f0ac22ac6970657c819853441003c48
08.08.2017 17:00 see4u:
hello
i have sent 2.138 ether to fill my balance. address 0x85E552d5ae40A1305d9E5d4bA9ac43e9E8053D3E
it was several hours ago and coins still not deposited.
transaction is visible on blockchain explorer
https://etherscan.io/address/0x85e552d5ae40a1305d9e5d4ba9ac43e9e8053d3e Additional Notes: So I have couple conclusions about this situation.
Livecoin is exchange of thieves and scammers.
They do not care about their customers and don't feel obligated to answer customer's questions concerning money loss.
I think that in any complicated situation they will scam their customer and do nothing to help recover lost funds.
By the way I tried to find out who they are and found zero information about their origin, where they located or at least registered. I send them request with this questions but they didn't answered.
So I strongly DO NOT RECOMMEND to use this exchange.