Localbitcoins - Help - posted in the other forum I think incorrectly.

rulfito

newbie

Activity: 22

Merit: 0

Quote from: FullLife on October 20, 2013, 12:32:01 PM

I'm having a hard time understanding what happened in your example. I'm pretty sure you have 180 minutes after you initiate a trade to make the payment and mark the trade as paid. Did the buyer wait too long to click the "payment made" button? Whatever the case, just stay in touch with the buyer and let him know the situation until it's resolved.

Yes, he waited to long and it automatically canceled.

Ended up starting a new transaction and just releasing escrow without payment.

FullLife

hero member

Activity: 503

Merit: 500

I'm having a hard time understanding what happened in your example. I'm pretty sure you have 180 minutes after you initiate a trade to make the payment and mark the trade as paid. Did the buyer wait too long to click the "payment made" button? Whatever the case, just stay in touch with the buyer and let him know the situation until it's resolved.

rulfito

newbie

Activity: 22

Merit: 0

He deposited eventually but the transaction automatically canceled.

Localbitcoins says to seller has option to REOPEN the escrow.

Buyer too is slow or non-responsive: The escrow is automatically cancelled unless the buyer presses Mark payment done within the payment window (usually 90 minutes). If this was a mistake in this case you can reopen the escrow if you want to finish the trade with this buyer.

Unfortunately, there is no option to do so. Do they mean that the seller should begin a new transaction with the same buyer? I messaged localbitcoins but they haven't answered and I guess they will not over the weekend. Now the buyer is all annoyed cause he thinks I'm trying to run away with the btc when I'm actually just trying to do it correcnt.

Please give advice!

Topic: Localbitcoins - Help - posted in the other forum I think incorrectly. (Read 4803 times)