Author

Topic: Looking for help with my wallet! (Read 525 times)

legendary
Activity: 2016
Merit: 1107
July 11, 2017, 06:41:18 AM
#5
if you want to get help form the community,you should post more relevant information like: wallet software you are using (web wallet,hardware wallet,software wallet and their verisons)
you said you were able to recover your account,this suggests you were using a web wallet but how were you able to back it up on nas ...
if it was one of the core wallets,any versions,or a software wallet like Electrum etc.
all you need is your private key,then choose a new wallet software here:
https://bitcoin.org/en/choose-your-wallet
then follow instructions on how to import your keys from your old wallet to the new one:
https://en.bitcoin.it/wiki/How_to_import_private_keys

member
Activity: 84
Merit: 10
July 07, 2017, 03:13:57 PM
#4
There are many different places and ways you can get a wallet. Unfortunately, without knowing the exact client/application/method you are using, it will be very difficult to help you. Best of luck.
HCP
legendary
Activity: 2086
Merit: 4361
July 05, 2017, 11:03:53 PM
#3
What wallet software are you using... and what instructions are you following? "Settings/bitcoin/payout" sounds like you're logged into some online web-browser based service... or possibly a very old version of Bitcoin-QT Huh
hero member
Activity: 1106
Merit: 638
July 05, 2017, 09:09:10 PM
#2
If it's been a while you should consider all the new wallet options that exist. Here's a great site to help you: https://bitcoin.org/en/choose-your-wallet

Why do you think you need to create a new address with your existing wallet provider? Just select a new wallet, produce a new address and send your current balance to that new wallet.

More details on the actual issue (if it's more than "can't find new wallet button") would help. Glad you were able to retrieve your old balance!
newbie
Activity: 9
Merit: 0
July 05, 2017, 08:56:31 PM
#1
Greetings Ladies & Gents.

My question is how to change my wallet address? I have followed the instruction to go into settings/bitcoin/payout and there is no "New Wallet" button?

I have been away for a few years and had to shut down my equipment. I have had to replace equipment as the goods from a few years ago did not work any longer. I was able to recover my account etc. (this getting going again is a bit of a bitch for me)

Have old wallet backed up on a NAS but require a new one.

If anyone has suggestions or know how, I certainly appreciate any and all assistance.

MODS - If this post is in the wrong place - my apologies and would you please tell me where it should be.

Thank You to All

stringfellow 
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