Here are a few reviews on Trustpilot from a dozen of unhappy clients who tried to use the service you are looking forward to use.
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Useless
Coinfirm's Crypto Reclaim is an utter waste of time.
Coinfirm's Crypto Reclaim is an utter waste of time.
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Really waste of time and nothing has…
Really waste of time and nothing has been done since June
Really waste of time and nothing has been done since June
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I don't know who's worse the scammers…
I don't know who's worse the scammers or them. Our case Stakedwallet a multi million scam was dealt since May with them. Unfortunately so much time wasted and the big mistake was getting in touch with them instead trying proper professional services. These guys are obviously a joke they don't know how to deal with any case, complete waste of time useless. They don't communicate properly all what we got from them was a bunge of non-sense automatically emails but in reality nothing has been done and I do regret asking them for help. I think they are the greatest help of all scammers as I don't know if anyone recovered a single satoshi with them. Fake company unprofessional please avoid them.
I don't know who's worse the scammers or them. Our case Stakedwallet a multi million scam was dealt since May with them. Unfortunately so much time wasted and the big mistake was getting in touch with them instead trying proper professional services. These guys are obviously a joke they don't know how to deal with any case, complete waste of time useless. They don't communicate properly all what we got from them was a bunge of non-sense automatically emails but in reality nothing has been done and I do regret asking them for help. I think they are the greatest help of all scammers as I don't know if anyone recovered a single satoshi with them. Fake company unprofessional please avoid them.
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Wasting time
Case was submitted in June and now they are saying we need more case to go ahead and it is really waste of time and allowing scammers to run away as Bit coin did.
Case was submitted in June and now they are saying we need more case to go ahead and it is really waste of time and allowing scammers to run away as Bit coin did.
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Spend your energy/focus elsewhere
Do not waste your time with this company. They request a huge mount of information to process your case. (Which in one senses is fine considering more information better chances of detailed investigation, right?) but they show you zero evidence themselves on what they are doing with their "investigation". For me it was incredibly lengthy and time consuming to provide all required information, plus buy their special crypto token to get "priority review" (please change this to just sending the value in fiat, its not easy to be buying crypto when you have just been hacked and need to shut down all wallets, exchanges). By the time I had jumped through the all the hoops, the thieves were long gone, tumbled the coins through wallets etc. lot of the evidence required appears to be checking if you are trying to pull a fast one, and at times I felt I was the one under investigation.
On first application you must submit a form, which asks all the address that were hacked, with TXT hashes and receiving addresses. Then after submitting Coinfirm get back to you and ask to send screenshots of all said addresses. Could this not have been asked in the first form? why waste people's time? They also ask for screenshots of all emails you are having with wallet providers, which for me was many and again just increased the time for anything to be happening with my "case"
after 3 weeks of filling in forms, going back and forth I received a very bland generic email saying they would not continue with my case, as it was deemed unfeasible. No explanation why it was unfeasible, just couple of "could be" reasons to which any case could be unfeasible, nothing specific to my case. There is never any names on their email correspondence so no idea who is doing what or who to refer to. its very impersonal customer service. The email informing me they not would be taking the case forward itself seemed to be written as an internal employee IT service note to all staff, (short, curt, impersonal) rather then to someone who has just lost their entire life savings.
Do not waste your time with this company. They request a huge mount of information to process your case. (Which in one senses is fine considering more information better chances of detailed investigation, right?) but they show you zero evidence themselves on what they are doing with their "investigation". For me it was incredibly lengthy and time consuming to provide all required information, plus buy their special crypto token to get "priority review" (please change this to just sending the value in fiat, its not easy to be buying crypto when you have just been hacked and need to shut down all wallets, exchanges). By the time I had jumped through the all the hoops, the thieves were long gone, tumbled the coins through wallets etc. lot of the evidence required appears to be checking if you are trying to pull a fast one, and at times I felt I was the one under investigation.
On first application you must submit a form, which asks all the address that were hacked, with TXT hashes and receiving addresses. Then after submitting Coinfirm get back to you and ask to send screenshots of all said addresses. Could this not have been asked in the first form? why waste people's time? They also ask for screenshots of all emails you are having with wallet providers, which for me was many and again just increased the time for anything to be happening with my "case"
after 3 weeks of filling in forms, going back and forth I received a very bland generic email saying they would not continue with my case, as it was deemed unfeasible. No explanation why it was unfeasible, just couple of "could be" reasons to which any case could be unfeasible, nothing specific to my case. There is never any names on their email correspondence so no idea who is doing what or who to refer to. its very impersonal customer service. The email informing me they not would be taking the case forward itself seemed to be written as an internal employee IT service note to all staff, (short, curt, impersonal) rather then to someone who has just lost their entire life savings.
