I suspect the answer will be no.
Yes, I'm afraid their funds have been long bagged by xapo, see:
Update.
I got an email from support regarding my account.
And this is the statement:
Early last year, we were required to take action on our older, unverified accounts in order to comply with know your customer (KYC) regulations. This resulted in closing down any Xapo accounts that were identified as dormant (inactive for over 12 months), had missing mandatory information to fulfill KYC regulations, or had zero balance.
And once the account is closed, it cannot be reactivated.
@Xronin, Coinbase seems to have removed some old dormant accounts as well but I see that you have more chances when it comes to recovery compared to xapo provided that you can back your claims.
OP: Cant access my Coinbase account from 2013. Website support not helping.
I've messaged and opened a case twice. "Support" has messaged back with two seemingly automated replies being :
" It looks like you are reaching us from an email address that was deleted from your Coinbase account. For security purposes, please email us from the current email address associated with your Coinbase account. " and "As an alternative to the account recovery process, you create an account with Coinbase, please follow the directions below:"
coinbasesupport: We're currently investigating your deleted account and we will keep you updated through your ongoing support case. Thanks for your patience here.
[Meta] for further discussion, I recommend starting your own thread so it doesn't get confusing in case OP comes back.