Lost seed / lost smarfphone - 2fa wallet Electrum

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: melissa124 on August 25, 2018, 10:20:38 PM

I can't remember/find my keys hence my 2FA isn't working which was of google authenticator.

I lost my phone and I don't think there's a way to restore the 2FA on another phone once you've lost the primary one?

The only way would be to use the backup of your GA codes (which have to be done when scanning the QR / entering the code).
Without a backup, unfortunately not.

Quote from: melissa124 on August 25, 2018, 10:20:38 PM

I remember the password and have all the information somewhere hidden in my hardisk but I can't get pass the 2FA

Is there any solution?

You either need the seed (which contains 2 of 3 keys) to access your coins OR help from TrustedCoin (they have 1 key and your current wallet file contains 1 key).

Abdussamad

legendary

Activity: 3710

Merit: 1586

See number 3 here

pooya87

legendary

Activity: 3472

Merit: 10611

Quote from: melissa124 on August 25, 2018, 10:20:38 PM

I remember the password and have all the information somewhere hidden in my hardisk but I can't get pass the 2FA

what do you mean by "information"? is it your seed or is it the 2FA key?
if you have stored either one of these you can recover your coins. with the 2FA key you can just install the same app and enter the key and get your 2FA back.
with Seed you can simply restore your wallet from it and during restoration (crate a new wallet) select disable 2FA.

melissa124

newbie

Activity: 10

Merit: 0

I have the exact same problem.

I can't remember/find my keys hence my 2FA isn't working which was of google authenticator.

I lost my phone and I don't think there's a way to restore the 2FA on another phone once you've lost the primary one?

I remember the password and have all the information somewhere hidden in my hardisk but I can't get pass the 2FA

Is there any solution?

Abdussamad

legendary

Activity: 3710

Merit: 1586

what 2fa app did you use? was it authy?

jackg

copper member

Activity: 2856

Merit: 3071

https://bit.ly/387FXHi lightning theory

Quote from: cryptocoinsfun on December 30, 2017, 03:42:10 AM

check out advanced recovery at http://www.forkedbitco.in
He helped me with some shit before... not sure how complete site is but email him

Not sure this'll help. OP would have more luck contacting trustedcoin but they've probably only got an encrypted private key, encrypted with the secret key that op originally put into his phone.

cryptocoinsfun

newbie

Activity: 2

Merit: 0

check out advanced recovery at http://www.forkedbitco.in
He helped me with some shit before... not sure how complete site is but email him

TryNinja

legendary

Activity: 2758

Merit: 6830

Quote from: jackg on December 24, 2017, 08:32:54 PM

Is the 2FA done using Google auth or a phone number?
If it's a Google auth and you don't have a backup of the secret key or the app's data somewhere then you're coins are gone.

It's obviously that OP is talking about the 2FA service provided by TrustedCoin - which only has support for OTP 2FA.

Sorry OP. But without the seed or 2FA code, your coins are most likely gone Undecided

jackg

copper member

Activity: 2856

Merit: 3071

https://bit.ly/387FXHi lightning theory

Quote from: zeev.molly on December 24, 2017, 06:44:28 PM

Is it possible to recover funds?

Description of the problem in Electrum 3.0.3

Lost seed, destroyed smartphone (2fa verification). I have physical access to the wallet. I have a password, I have private keys. I can not turn off the 2f because I do not have seed. I can not process funds transfer.

Please, help ... I do not know how I could handle it.

Is the 2FA done using Google auth or a phone number?
If it's a Google auth and you don't have a backup of the secret key or the app's data somewhere then you're coins are gone.

If it's a phone number, providing you have some sort of id, you should be able to get your PAC from your phone's network provider to get your number on a different phone.

zeev.molly

newbie

Activity: 6

Merit: 0

Is it possible to recover funds?

Description of the problem in Electrum 3.0.3

Lost seed, destroyed smartphone (2fa verification). I have physical access to the wallet. I have a password, I have private keys. I can not turn off the 2f because I do not have seed. I can not process funds transfer.

Please, help ... I do not know how I could handle it.

Topic: Lost seed / lost smarfphone - 2fa wallet Electrum (Read 241 times)