Author

Topic: Main account password reset procedure not working (Read 309 times)

legendary
Activity: 1218
Merit: 1006
Crypto entrepreneur and consultant
Solved, thx Cyrus for the prompt help.
newbie
Activity: 37
Merit: 0
I tried contacting Theymos for the last month but he's been unresponsive: I lost the password of my main account https://bitcointalksearch.org/user/ghibly79-120821 , just the password, I have full control over the associated mail (and over the mail I originally associated with it over 4 years ago, too, if needed).

When I try the password reset procedure I get the following error message:

"Sorry, this account has not yet been approved. If you need to change your email address please click here."

not sure why, the account has just been inactive for some months, I accessed it fine in november 2016.

Any other staff member who can kindly help me getting this issue sorted out?

Thanks in advance.
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