Hi,
I just made an ethereum transfer from my Coinjar account about 2 hours ago and it didn’t give me a TXID. It also wasn’t received. I then made a smaller one again of ether to see if that would push it through once again no TXID. So I made a small one of bitcoin no TXID?!! It’s been hours and the moneys still have not been received and I don’t know how to track them down it’s 13 hours until customer support for Coinjar opens in Australia and it was $500 so I really need to know where this is. Can anyone help with another way to track these transactions?
I just made an ethereum transfer from my Coinjar account about 2 hours ago and it didn’t give me a TXID. It also wasn’t received. I then made a smaller one again of ether to see if that would push it through once again no TXID. So I made a small one of bitcoin no TXID?!! It’s been hours and the moneys still have not been received and I don’t know how to track them down it’s 13 hours until customer support for Coinjar opens in Australia and it was $500 so I really need to know where this is. Can anyone help with another way to track these transactions?
Weird. I've used Coinjar extensively in the past and never had any issues. A few weeks have passed since your complaint, has this been resolved or is it still ongoing?
Definitely keep consulting their support. When I used them they were very responsive to my issues.
One thing to note: Coinjar will allow you to send dust amounts but they will not actually get propagated onto the blockchain, which means that essentially you are wasting your money when you send amounts like 0.00003 BTC. I'm not sure if that's what you meant by "smaller amounts", because if it is, then that could be an explanation. The $500 tx would have definitely gone through either way though.
