Mt Gox Delays - a discussion with CS

ronaldlee0917

full member

Activity: 238

Merit: 100

Quote from: tiptopgemdotcom on August 06, 2013, 01:19:09 AM

Are there any Japanese citizens that could comment on this organization?

http://www.caa.go.jp/en/

Can a foreigner pursue a complaint against Mtgox in this fashion?

Please read this post : https://bitcointalksearch.org/topic/m.2896556
FSA and SEC are two regulatory bodies that have the power to take down MtGox, you may file a complaint to them.

joesmoe2012

hero member

Activity: 882

Merit: 501

Ching-Chang;Ding-Dong

Quote from: tiptopgemdotcom on August 07, 2013, 07:16:33 AM

Anyone been paid out recently?

Not me, been waiting since June 17th.

tiptopgemdotcom

legendary

Activity: 1736

Merit: 1000

Truly decentralized stable asset

Anyone been paid out recently?

theswisspharmacy.com

newbie

Activity: 17

Merit: 0

I slowly gather that this issue is affecting so many MTGOX clients or all?.
We are waiting for a payout since the 26th of June 2013, only received standard replies from MTGOX, please see our post https://bitcointalk.org/index.php?topic=268313.new#new.

We have created accounts with bitpay.com and CampBX.com now. Before I transfer Bitcoins to one of them, can anyone tell us something about them? Do they pay half way on time?

sayulita

hero member

Activity: 881

Merit: 500

CyberTrade

Quote from: tiptopgemdotcom on August 06, 2013, 12:54:53 AM

Quote from: sayulita on August 05, 2013, 12:23:42 PM

If any of you have bank accounts in the United States, what you need to do is look at this 8000 view thread:

https://bitcointalksearch.org/topic/buy-bitcoin-with-cash-deposits-at-most-banks-in-the-usa-with-bitcoin-brokers-237164

All you have to do to get your money off of MtGox (if you have a major US bank account) is the following:

Request your withdrawal in the form of btc, instead of a wire transfer. It is the wire transfers causing the delays.

Once you have your btc, you simply escrow it with Bitcoin-Brokers who will direct buyers to make a cash deposits into your bank account of choice.

People are getting paid above MtGox for their btc. This eliminates the need to wait for a wire transfer and it eliminates the cost of the wire transfer fee.

Are you talking about http://www.bitcoin-brokers.org/?

Yes I am.

tiptopgemdotcom

legendary

Activity: 1736

Merit: 1000

Truly decentralized stable asset

Are there any Japanese citizens that could comment on this organization?

http://www.caa.go.jp/en/

Can a foreigner pursue a complaint against Mtgox in this fashion?

tiptopgemdotcom

legendary

Activity: 1736

Merit: 1000

Truly decentralized stable asset

Quote from: sayulita on August 05, 2013, 12:23:42 PM

If any of you have bank accounts in the United States, what you need to do is look at this 8000 view thread:

https://bitcointalksearch.org/topic/buy-bitcoin-with-cash-deposits-at-most-banks-in-the-usa-with-bitcoin-brokers-237164

All you have to do to get your money off of MtGox (if you have a major US bank account) is the following:

Request your withdrawal in the form of btc, instead of a wire transfer. It is the wire transfers causing the delays.

Once you have your btc, you simply escrow it with Bitcoin-Brokers who will direct buyers to make a cash deposits into your bank account of choice.

People are getting paid above MtGox for their btc. This eliminates the need to wait for a wire transfer and it eliminates the cost of the wire transfer fee.

Are you talking about http://www.bitcoin-brokers.org/?

tiptopgemdotcom

legendary

Activity: 1736

Merit: 1000

Truly decentralized stable asset

I'm getting really frustrated with this too. Mtgox needs to explain themselves.

sayulita

hero member

Activity: 881

Merit: 500

CyberTrade

If any of you have bank accounts in the United States, what you need to do is look at this 8000 view thread:

https://bitcointalksearch.org/topic/buy-bitcoin-with-cash-deposits-at-most-banks-in-the-usa-with-bitcoin-brokers-237164

All you have to do to get your money off of MtGox (if you have a major US bank account) is the following:

Request your withdrawal in the form of btc, instead of a wire transfer. It is the wire transfers causing the delays.

Once you have your btc, you simply escrow it with Bitcoin-Brokers who will direct buyers to make a cash deposits into your bank account of choice.

People are getting paid above MtGox for their btc. This eliminates the need to wait for a wire transfer and it eliminates the cost of the wire transfer fee.

bitcoin_queen

newbie

Activity: 2

Merit: 0

I have been waiting for 5 weeks....I have the same reply from Mt.Gox... Angry

kodachrome

newbie

Activity: 26

Merit: 0

I'm waiting 7weeks now for a Euro Withdrawal. Was on their chat, multiple tickets etc, they just repeat "there is a two week backlog" each time. They also say this is a USD Withdrawal issue, despite me explaining each time Im doing a Euro transfer within the Eurozone.
Ive also PM'ed some of the Mt.Gox reps here, who ignored me.

Im kinda of surprised there isnt more noise about this, effectively you cannot withdraw funds from Mt.Gox anymore.

sayulita

hero member

Activity: 881

Merit: 500

CyberTrade

Are you in the USA?

dlasher

sr. member

Activity: 467

Merit: 250

So, like many people, I have MtGox withdrawal's more than a month old. Contacted CS today trying to get help.

Quote

has joined the room
has joined the room

Welcome to Mt.Gox Live Chat Support

Good morning

Hello

I'm hoping you can help me.

I have a withdrawal from 6/2x.

still not showing up in my bank

??

Checking your account,could you wait for a minute

sure.

I would like to withdraw more, but I'm not about to start another one, with the first one not processed.

and with dwolla shut down, I'm running out of options. I may have to stop using Gox if I can't ever get money in our out.

We have already resumed wire transfers to speed up the withdrawal process in queue. When your queue comes your withdrawal will be processed and credited into your account soon.

I'm sorry that's not an answer.

How far back am I? How many are you doing a day? How long will it be?

I'm 3x days out since my withdrawal

and your page STILL says: International Wire Transfer in USD (WITHIN 1 to 2 business days - NO FEE)

Sorry for the delay and inconvenience caused. Your withdrawal will be processed and credited into your bank account soon.

what does Soon mean? How far back in the queue am I?

how many withdrawls are you processing a day?

Unfortunately we can not view the queue. As we are not sure about the ETA.

We will keep you updated , once the withdrawal is processed

So how can you help? How can view the queue?

Who can view the queue rather?

We have escalated your ticket to the banking team as priority. They will process your withdrawal with high priority

What does that mean? That a Banking Team CS will contact me?

Unfortunately our banking team has no customer support. Once they keep us informed. we will update you

So to summarize: No idea where I am in the queue, no idea how long it will be till my withdrawal is processed.

Thank you for attempting to escalate. I hope I hear something soon

Thank you contacting MTGOX chat support

Topic: Mt Gox Delays - a discussion with CS (Read 1239 times)