Author

Topic: Mt. Gox online claim filing system (Read 526 times)

newbie
Activity: 39
Merit: 0
April 26, 2015, 11:32:45 AM
#5
Is anyone else having issues getting passed the change password prompt on the gox online filing system?

I'm trying to use the system but the initial change password that it prompts you for first does not work, the button at the bottom of the page "Change Password" has no functionality. I have tried with several browsers, Internet Explorer and Google Chrome.

If this happens for everyone, this will effectively render the system useless.

why are you not using kraken out of interest?

going to be submitting my claim today if i get time!

Thanks for letting me know, just went to kraken and created and account to try it. Seems like their button just takes me to the same site to log in and change the password which still does not work even though I know the old password. The button at the bottom just has no functionality, also it says with the new password that its not strong enough, not matter what you put in the box.

I've been using Bitstamp ever since the gox went down, I just got an email from gox the other day, they provided a link to their claiming site "claims.mtgox.com" so this is why I went straight to there.
legendary
Activity: 812
Merit: 1000
April 26, 2015, 09:09:55 AM
#4
Is anyone else having issues getting passed the change password prompt on the gox online filing system?

I'm trying to use the system but the initial change password that it prompts you for first does not work, the button at the bottom of the page "Change Password" has no functionality. I have tried with several browsers, Internet Explorer and Google Chrome.

If this happens for everyone, this will effectively render the system useless.

why are you not using kraken out of interest?

going to be submitting my claim today if i get time!

it's not possible to change password through the kraken claim, i tried it, but there is no change password link/button at all....

You have no option, pretty sure i still got my password wrote down, im 90% sure im going with kraken.
legendary
Activity: 3248
Merit: 1070
April 26, 2015, 08:58:34 AM
#3
Is anyone else having issues getting passed the change password prompt on the gox online filing system?

I'm trying to use the system but the initial change password that it prompts you for first does not work, the button at the bottom of the page "Change Password" has no functionality. I have tried with several browsers, Internet Explorer and Google Chrome.

If this happens for everyone, this will effectively render the system useless.

why are you not using kraken out of interest?

going to be submitting my claim today if i get time!

it's not possible to change password through the kraken claim, i tried it, but there is no change password link/button at all....
legendary
Activity: 812
Merit: 1000
April 26, 2015, 05:37:05 AM
#2
Is anyone else having issues getting passed the change password prompt on the gox online filing system?

I'm trying to use the system but the initial change password that it prompts you for first does not work, the button at the bottom of the page "Change Password" has no functionality. I have tried with several browsers, Internet Explorer and Google Chrome.

If this happens for everyone, this will effectively render the system useless.

why are you not using kraken out of interest?

going to be submitting my claim today if i get time!
newbie
Activity: 39
Merit: 0
April 25, 2015, 07:24:49 PM
#1
Is anyone else having issues getting passed the change password prompt on the gox online filing system?

I'm trying to use the system but the initial change password that it prompts you for first does not work, the button at the bottom of the page "Change Password" has no functionality. I have tried with several browsers, Internet Explorer and Google Chrome.

If this happens for everyone, this will effectively render the system useless.
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