Author

Topic: Mt. Gox: SEPA deposits offline until July 18th (Read 1773 times)

legendary
Activity: 910
Merit: 1001
Revolutionizing Brokerage of Personal Data
Next Monday things are bank to normal (should be by friday, but I don't know if the new bank will provide the IBAN right away or on the next monday) and deposits made so far will be processed during the week.
Thanks for the info!
I'll check back on Friday then...
vip
Activity: 608
Merit: 501
-
Fresh from Mt. Gox:
Quote
Euro deposits are currently offline until Monday 18th 2011. Deposits made this week will be processed until Friday morning. Any transfer received after Friday morning will be rejected by our bank.

A new EUR bank account will be announced on Monday 18th 2011.

If you have an urgent need of depositing funds, it is possible through our GBP account, however you will most likely lose on the currency exchange. Please check "GBP Deposit" in the menu.
You can also send an international wire to Japan as we have a EUR bank account here. Please confirm the fees with your bank first.
I don't know how long this has been up there but I haven't read about it anywhere so I think it's quite new.

Not sure how large the portion of EU citizens trading at Mt. Gox is, but about 6% of the leaked accounts had EU national ccTLDs emails. Based on the non-representative distribution from my personal mail contacts I'd guesstimate about 20% EU users - all having difficulty getting funds into Mt. Gox for about a week.

This sure could somewhat limit the trading volume for the coming week(s). At least it made me buy somewhere else.

Next Monday things are back to normal (should be by friday, but I don't know if the new bank will provide the IBAN right away or on the next monday) and deposits made so far will be processed during the week.



For information we are changing bank in Europe because processing of withdraws is impaired by their manual confirmations. Each day about 200 of the transfers we issue are switched to manual processing by their automatic system, and requires them to actually input the informations manually /again/ the next day, and they limit us to 50k€ per day of international wires which is far from enough.
Because of the work this represents, and because of the recent wave of phishing on german banks ending in transfers to mtgox of stolen funds, they want us out now (and to tell the truth it's been a while we wanted to get out of that bank).

The original plan was to have a EUR account in our UK bank, however it is not ready yet... But!
Thanks to them pushing us out we'll be able to get a new bank immediately in France (the account will be closed friday morning, new account will be open right after that), and we have a UK GBP bank account too now, which already accepts deposits (and will support withdraw as soon as we get the required elements for "FaxPay", a service that allows us to send a fax to the bank to send a bunch of transfers all over UK and Europe).

Anyway we are working on getting withdraws processed faster for everyone on top of getting deposits right even for German customers.
legendary
Activity: 910
Merit: 1001
Revolutionizing Brokerage of Personal Data
Fresh from Mt. Gox:
Quote
Euro deposits are currently offline until Monday 18th 2011. Deposits made this week will be processed until Friday morning. Any transfer received after Friday morning will be rejected by our bank.

A new EUR bank account will be announced on Monday 18th 2011.

If you have an urgent need of depositing funds, it is possible through our GBP account, however you will most likely lose on the currency exchange. Please check "GBP Deposit" in the menu.
You can also send an international wire to Japan as we have a EUR bank account here. Please confirm the fees with your bank first.
I don't know how long this has been up there but I haven't read about it anywhere so I think it's quite new.

Not sure how large the portion of EU citizens trading at Mt. Gox is, but about 6% of the leaked accounts had EU national ccTLDs emails. Based on the non-representative distribution from my personal mail contacts I'd guesstimate about 20% EU users - all having difficulty getting funds into Mt. Gox for about a week.

This sure could somewhat limit the trading volume for the coming week(s). At least it made me buy somewhere else.
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