Any news on the Gox front page.......No.
What about today? Is this problem fixed yet?
I hope they are not losing your money,
https://support.mtgox.com/entries/26501000-Statement-Regarding-BTC-Withdrawal-Delays
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Dear MtGox Customers,
For the past few days some of our users have been suffering from Bitcoin Withdrawal delays where transactions could be stuck for several hours or days.
Please rest assured that this is only affecting a limited number of users and transactions, and that we are working hard on resolving this problem as soon as possible.
We ask for your patience and understanding as we work to resolve this issue and will continue to update you on this matter as the situation evolves.
Thank you for your continuous support.
Best regards,
The MtGox Team
https://support.mtgox.com/entries/26501000-Statement-Regarding-BTC-Withdrawal-Delays
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Dear MtGox Customers,
For the past few days some of our users have been suffering from Bitcoin Withdrawal delays where transactions could be stuck for several hours or days.
Please rest assured that this is only affecting a limited number of users and transactions, and that we are working hard on resolving this problem as soon as possible.
We ask for your patience and understanding as we work to resolve this issue and will continue to update you on this matter as the situation evolves.
Thank you for your continuous support.
Best regards,
The MtGox Team
What about today? Is this problem fixed yet?
https://www.mtgox.com/press_release_20140207.html
Statement Regarding BTC Withdrawal Delays
Tokyo - JAPAN - February 07, 2014
Dear MtGox Customers,
In our efforts to resolve the issue being encountered by various bitcoin withdrawals, it was determined that the increase in the flow of withdrawal requests has hindered our efforts on a technical level. To understand the issue thoroughly, the system needs to be in a static state.
In order for our team to resolve the withdrawal issue it is necessary for a temporarily pause on all withdrawal requests to obtain a clear technical view of the current processes.
We apologize for the sudden short notice. All bitcoin withdrawal requests will be on pause, and the withdrawals in the system will be returned to your MtGox wallet and can be reinitiated once the issue is resolved. The trading platform will perform as usual for the needs of our customers.
Our team will resolve this problem as soon as possible and will provide an update on Monday, February 10, 2014 (JST).
We deeply apologize for the inconvenience caused, and thank you for your kind support and considerations.
Sincerely,
The MtGox Team
