Mt Gox is just too slow nowadays.
Grrrrrrrr.
I just spent 2 full days manually checking the ~1000 pending transfers that couldn't be processed (mostly because of postbank, but also because there was a lot of stuff last week).
Please contact [email protected] (and include your name as it appears on your bank) if your funds are not credited. We have moved to ZenDesk for support to allow easier support (you can also securely add tickets on http://support.mtgox.com/ - will redirect to ssl).
As for the X, it's to detect when your bank decided to truncate the description to avoid crediting funds to the wrong account. If you do not put it it didn't make any difference last week (giving one week for everyone to see the new instructions) and starting this week, transactions without the X will go to manual processing.
Thanks for the reply, my funds did show up just as the BTC crashed down towards $10... I got 'in' at around $16... still better than $25, so the long wait actually was good for me
I wish you made it about 7 hours longer hehehee that would have been even better.
I know you are busy, so I just kept waiting, and was patient, and only sent you one email, which wasn't responded to. Perhaps you could have an automated message saying:
"Thanks for the email, we'll get to your query soon..."
or something like that... otherwise I was just worried you are attacked, and robbed of all my email